A GM’S OPEN LETTER ABOUT CARING FOR YOUR STAFF
The CMAA provides support for many areas of your life, both professionally and personally.
Tere Sheehan, General Manager of Cherry Street Sports Club near Ballina, has written an open letter he wants to share with other CMAA members to tell them about the wonderful help that is available through Chester Carter and the CMAA Careline.
We have taken the step of employing Chester Carter as our EAP for our team at Cherry Street.
We are about to embark on a 3 million renovation which will involve taking over our food in the club and found that our staff could benefit from Chester’s services to provide support with the change. I have used Chester a couple of times as one-offs for counselling staff members who have fallen on hard times.
He is an amazing man, I rang him at 5pm on a Wednesday afternoon as I had a staff member down on his luck and who had made comments about self-harm. This really concerned me, and once I spoke with Chester, he immediately proposed a meeting with the staff member the very next day. Chester cancelled his other meetings to get to us.
The service Chester provides to club managers is amazing but the services he can offer our staff in our clubs is a remarkable opportunity at a very, very, very cheap price. I would love to get this out there to inform all club managers of the service Chester can provide for your down- line staff.
Tere Sheehan
General Manager, Cherry Street Sports Club
P: (02) 66862811
M: 0423358743
If you, or your staff need help, call the CMAA Careline: 1300 464 262
