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6 GREAT WAYS TO REDUCE ABSENTEEISM AND TURNOVER RATES

The hospitality industry experiences significant employee turnover and absenteeism, having historically had one of the highest turnover rates among private sectors, even prior to the pandemic. These factors…
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BUSINESS NSW ASKS FOR “PT FLEXIBLE ONGOING EMPLOYEE”

Business NSW has submitted a draft to the Fair Work Commissions review of awards requesting a new category of employee. Part-time workers will be able to agree to a 10 per cent loading in return for their…
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UNLOCKING THE POWER OF AI FOR CLUB AND PUB MANAGERS

ARE YOU READY TO REVOLUTIONISE YOUR BUSINESS WITH AI? Join us for a workshop event: “AI is my CoPilot – How ChatGPT/AI Becomes the Hardest Working, Most Competent Job Share Colleague You’ll Ever…
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CARINA TACKLES HOSPITALITY TALENT WAR WITH SKILLS BOOST

Community clubs are increasing investment in training and development programs for hospitality workers as competition for talent and skills shortages continue to impact Queensland businesses. Carina…
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TRAINING YOUR STAFF IS A WORTHWHILE INVESTMENT

Have you ever heard the comment “I train my staff and they leave”?  I often respond to this by saying “So you would rather not train them and they stay?” Hospitality used to be the job a person…
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EMPLOYEE INCENTIVE IDEAS TO BOOST ENGAGEMENT AND RETENTION

An employee incentive program can have a powerful impact on your organization. When designed well, it increases engagement, productivity, and retention. But it can be challenging to know which rewards…
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AUSTRALIA’S HOSTPLUS & CLUB SUPER MOVE AHEAD WITH MERGER

Hostplus Super, a Melbourne-based, A$42 billion ($28.4 billion) superannuation fund, and Club Super, a Brisbane-based fund managing A$600 million, said Monday they have signed a successor fund transfer…
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INVESTIGATING THE CAUSES OF AUSTRALIA’S CHEF SHORTAGE

A University of Queensland researcher believes "toxic kitchen culture" is partly to blame for a predicted shortage of almost 60,000 chefs in Australia by 2023. About 80 apprentices interviewed in Brisbane…
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SCHOOL OF HOSPITALITY TAKES THE CLASS ROOM INTO YOUR CLUB

With the rise and rise of elevated offers that Clubs are providing in today’s vibrant hospitality industry, staff development has never been more critical. CHP School of Hospitality has identified an…
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HOW DISENGAGED EMPLOYEES AFFECT YOUR BOTTOM LINE

According to a recent Gallup State of the Workplace Survey, only 33% of employees are engaged at work, which means 67% of our employees are checked out. According to Gallup, “Employee engagement is the…
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SCHOOL OF HOSPITALITY TAKES THE CLASS ROOM INTO YOUR CLUB

With the rise and rise of elevated offers that Clubs are providing in today’s vibrant hospitality industry, staff development has never been more critical. CHP School of Hospitality has identified an…
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INDUSTRY NEWS

Child on machines at Sydney Club. It could happen to any of us. It only took a moment and a lack of attention but a large Sydney club has been fined almost $6000 for allowing a toddler to play a gaming…
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