The Drop – The Hospitality and Gaming Network

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  • Marketing27 Jul

    TAB pays $2.7m for telemarketing and spam breaches

    Tabcorp Holdings Limited (TAB) has paid more than $2.7 million in penalties after the Australian Communications and Media Authority (ACMA) found multiple breaches of spam and telemarketing laws by the company. The ACMA found that between February 2024 and June 2025, TAB made telemarketing calls to VIP customers that included 351 calls to numbers on…

  • Special News26 Jul

    AGE 2026 – A new way to experience the industry’s biggest event

    The Australasian Gaming Expo (AGE) returns to ICC Sydney from 11–13 August 2026, bringing together operators, suppliers, regulators and industry leaders from clubs, pubs and hotels across Australia and New Zealand under one roof. For an industry that rarely stands still, AGE remains one of the most valuable fixtures on the calendar. It’s a chance…

  • Gaming26 Jul

    Trax – see the risks before they become compliance breaches

    As venues across Australia navigate increasingly complex gaming regulations, new technology solutions are emerging to provide clarity, compliance, and operational efficiency. The latest evolution of the Notify.Me Paging System app offers a significant leap forward, bringing integrated support for Responsible Conduct of Gaming (RCG) compliance, AML/CTF monitoring, and improved venue-wide communications all on a rugged…

  • Gaming26 Jul

    See the latest global gaming system enhancements at stand 310

    UTOPIA Gaming Technology is excited to be again exhibiting at the Australasian Gaming Expo.   Learn about the latest innovations to the Global Gaming System designed to help venues operate more efficiently, add automation, strengthen compliance and enhance the patron experience. This year’s showcase includes EFT banking capabilities and enhanced compliance tools, providing venues with greater control,…

  • The real cost of aging technology

    Most organisations understand the importance of maintaining critical assets. Buildings are refurbished. Plant and equipment are serviced. Gaming machines are upgraded. Air-conditioning systems receive scheduled maintenance because everyone understands the consequences of failure. With technology, it’s a little different — if it continues to operate, it is often assumed to be fine. Recent events have…

  • HR26 Jul

    Visit Barringtons at AGE 2026

    With more than 34 years of experience supporting Australia’s club and hospitality industry, Barringtons brings together specialist expertise across consulting, compliance, education, workforce development, and risk management to help venues thrive. The hospitality industry is constantly evolving, and having the right partner has never been more important. For over three decades, Barringtons has delivered trusted…

  • Smarter visitor and membership management for clubs, RSL’s, casinos and community venues.

    With 25 years of experience and a reputation for the best customer service in the industry, Circle is Australia’s trusted and leading partner for visitor and member management. At AGE 2026, they’re bringing their full platform to Stand 530, including the next evolution, Circle 2.0. Circle is designed to simplify visitor management, membership onboarding, and compliance…

  • Rising beer tax pricing patrons out of the pub

    For generations, the local pub has been at the heart of Australian communities, providing a place for friends to gather, celebrate and unwind. Today, however, a trip to the bar is becoming an increasingly expensive outing, with the steadily rising cost of beer causing many people to think twice before ordering another round. One of…

  • Marketing26 Jul

    Busy is not a strategy when IT comes to promotions

    Our partners at Raving Consulting are experts in the most similar market to Australian clubs – USA Tribal casinos. They have the same issues with high visitation of regular customers and balancing gaming promotions that aren’t just foot traffic and don’t convert to revenue. Here are their tips on avoiding “busy” as a promotions strategy.  …