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A SIMPLE APPROACH TO SECURITY IN NEW (OR REFURBISHED) VENUES.

The most costly part of any building project or refurbishment is driven by variations and re-work – changes to work already done. Not only do re-works add cost but they also push out completion dates…

THERMAL BODY TEMPERATURE READERS – ADDED PROTECTION AFTER DEC REOPENING

NSW venues can reopen to all customers, both vaccinated and unvaccinated (at their discretion) after Dec 15, and the QLD government has this week announced borders will open to fully vaccinated interstate…

FOUR CORE GUEST METRICS TO FOLLOW

When evaluating any database to understand the health of a gaming business, I largely look at four core guest metrics to understand growth or decline. Although there is a multitude of ways to slice and…

ARISTOCRAT LODGES SELF-DISINFECTING POKER MACHINE PATENT IN THE US

Australian poker machine manufacturer Aristocrat Leisure has filed a patent in the United States for self-disinfecting poker machines. The Australian Financial Review reports that as the COVID-19…

NEW DEMOGRAPHIC AND BEHAVIOURAL TREND RESEARCH

Only occasionally in history do massive demographic changes combine with huge social shifts, ongoing generational transitions and unprecedented technological innovation so that within the span of a decade…

REGIONAL POKIES A TARGET FOR MONEY LAUNDERING

Regional pubs and clubs have been the target of criminal gangs who are using poker machines to launder the proceeds of illegal drug dealing and prostitution. The ABC reports that tens of thousands…

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ETHICS AND CONFIDENTIALITY FOR GAMING STAFF

No matter where we look these days, the news feeds are filled with what seems like a never-ending lack of morals and principles. And in today’s world of social media, what happens behind closed doors,…

IT’S NOT JUST A CAR PARK…IT’S A VIP SERVICE OPTION

It’s a busy weekend and the carpark is quickly filling up with members coming for dinner and a show. By 7pm when all the spaces are taken, five of your valued top tier customers turn up to spend the…

JEFF BEZOS’ 5 KEY DECISION-MAKING PRINCIPLES

Jeff Bezos led Amazon to mammoth success by using a particular set of principles when he needed to make important decisions for the company. The principles were discussed in a new book, “Flywheels:…

3 BEVERAGE TRENDS TO WATCH FOR IN 2022

Driven by the long-term effects of the ongoing COVID-19 pandemic, USA-based custom beverage development company Flavorman forecasts three beverage trends that operators should keep an eye out for in 2022. With…

POKIES LEGISLATION PASSES TAS UPPER HOUSE

Pokies legislation passes Tasmania's upper house, on track to become law and end the Federal Group's monopoly. The Tasmanian government's pokies legislation is set to become law after passing the state's…

PREVIEW: STEP ABOARD ARISTOCRAT’S MIDNIGHT EXPRESS LINK IN 2022!

Hold space in your gaming budget for Aristocrat’s Midnight Express Link, due mid 2022 on the award winning Mars X gaming cabinet. Midnight Express includes a mixture of familiar base game symbols…