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Recent Articles

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WHY MORE AUSSIES ARE SKIPPING THE WEEKEND RUSH FOR A WEDNESDAY SCHOONER

Friday and Saturday still pay most of the bills, but the quickest growth in Australian pub and club trade is happening on a day many venues treat as filler. New analysis from Westpac DataX, covering more…
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THE $66,000 BIN: WHAT FOOD WASTE IS REALLY COSTING YOUR VENUE

Most venue managers know food waste is a problem. Fewer know how much it costs them, because the expense is scattered across ordering, labour and waste collection. Industry estimates put the average cost…
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YOUR SECURITY SYSTEM IS WORKING — BUT IS IT STILL PROTECTING YOU?

Every organisation develops maintenance programs for its physical assets. Buildings are inspected, fire systems tested, elevators serviced, air-conditioning receives preventative maintenance. What…
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CLOSING THE ‘SOFT SPOTS’: WHY EVERYDAY CASH EXPOSURE IS YOUR REAL THEFT RISK

When most people think about theft in pubs and clubs, they picture dramatic scenarios – armed robberies, break-ins, smashed doors. In reality, a lot of loss comes from much quieter places. Cash…
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HOSPITALITY CONCIERGE DELIVERS ON-THE-GROUND SUPPORT

Liquor & Gaming NSW's Hospitality Concierge has visited 15 venues across the Southern Tablelands, working directly with hospitality operators and industry stakeholders to support a safe, vibrant and…
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Sint – Notify.Me — MORE THAN PAGING: CONNECTING THE SYSTEMS BEHIND THE VENUE

For many clubs, paging has traditionally meant one thing: getting a message to a staff member on the gaming floor. But as venue technology becomes increasingly connected, the role of paging is changing. Notify.Me…
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THE ANATOMY OF A HIGH QUALITY GAMING BASE

Gaming bases are often overlooked when considering the performance and longevity of a gaming floor, yet they play an important role in supporting the machine, player experience and long-term maintenance.…
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THE DROP TEST DRIVES IGT’S RESTRIKE! GAMES

Restrike! puts its Hold and Spin feature at the centre of a high-volatility game series built around repeat win prize opportunities. The key difference is a nested Restrike! mechanic, which can repeat…
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THE TWO FACES OF AI YOUR VENUE WILL MEET THIS YEAR

Artificial intelligence is turning up in hospitality in two very different guises right now, and both are worth understanding before they show up uninvited at your venue. On one side, restaurants are quietly…
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THE MODERATION DRINKER JUST GOT A LOT MORE CHOICE

For years, the moderation drinking trend has largely meant one thing on Australian drinks lists: non-alcoholic beer. That is changing fast, with two recent product launches showing the category is finally…
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CAN YOU PROVE IT?

Most venues and boards think about audit risk by asking "are we compliant?" The better question is "can we prove it, on demand, under a deadline, to someone who's never seen our venue before?" Those are…
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TWO COMPLIANCE DEADLINES EVERY VENUE MANAGER NEEDS ON THEIR CALENDAR

Two separate regulatory changes are converging on Australian pubs, clubs and hotels within weeks of each other, and both demand action well before their effective dates rather than a scramble afterwards.…
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