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A DIVINE HAND IN RGOS SUCCESS: PARTNERING WITH CHAPLAINS FOR SAFER GAMBLING

Gamble Aware Week 2024 encourages people to reflect on their gambling and the gambling of those around them. It is also a good time for Clubs and Pubs to reflect on their harm minimisation practices, and…
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TOP 10 TIPS FOR LINKING SOPS TO CX GLORY

What does excessive staff turnover, high training costs, shrinking talent pools, extended operating hours and week-long trading days all have in common? They all pose significant challenges to delivering…
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NEW DIGITAL INCIDENT REGISTER FOR NSW LIQUOR AND GAMBLING COMPLIANCE

In response to the requirements set by Liquor & Gaming NSW (L&GNSW) for maintaining a digital incident register and/or digital gambling incident register, ERM Online has introduced the NSW Liquor…
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LOOKING AHEAD TO MARKETING IN 2025: KEY TRENDS

Marketers who want to stay ahead of the curve must not only adapt to changes but anticipate them. From the rise AI to the growing importance of sustainability in brand messaging, these new trends represent…
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IN THE NEWS – CASINOS

Star Entertainment Keeps Sydney Casino Open, Gets Fined Again Star Entertainment has been fined again by the NSW Independent Casino Commission (NICC) but is allowed to continue operating gaming…
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GO WITH GSL – THE ALL-INCLUSIVE LOYALTY CARD AND BENEFITS PROGRAM FROM NEXT PAYMENTS!

What is the GSL Loyalty Program? Next Payments’ GSL Loyalty Program is an enhanced prepaid eftpos, loyalty, and promotions management program that maximises value for your venue and members. The…
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LEARNING TO ‘CALM THE FARM’ IN FOOTY FINALS

It’s an exciting and busy time of year in the hospitality industry as Clubs and pubs ramp up for the footy finals, Spring Racing Carnival, and before we know it…Christmas parties! It’s also a…
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CRITICAL QUESTIONS OVER NEW RIGHT TO DISCONNECT LAWS

The new Right to Disconnect laws are in full force across the country and now bosses have been offered a fresh warning in light of the change. The legislation kicked in on August 26, giving staff working…
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SCIENTISTS HAVE DISCOVERED WHY BEER TASTES BETTER ICE COLD

Ever wondered why beer tastes better ice cold? Well researchers in China might have found the answer. It appears that the reason beer tastes better at a colder temperature has something to do with the…
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CASHLESS TRIAL FOCUS SWITCHES TO DIGITAL WALLETS

Following feedback from Ebet’s early participation in the Liquor & Gaming NSW cashless gaming trials, the government has shifted its focus from Cashless Gaming and bank transfers to digital wallets. At…
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WIN $5,000 WITH EAGLEi360 – LIMITED TIME OFFER FOR QLD VENUES ONLY!

What is EAGLEi360? EAGLEi360 is Next Payments’ sophisticated business intelligence tool, seamlessly integrating and gathering data from every corner of your venue - bars, restaurants, gaming room,…
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WHY I’M OBSESSED WITH THE A.G.E (AND YOU SHOULD BE TOO!)

People often ask me, "Why are you so obsessed with the expo?" Well, after 18 shows, I can confidently say it's like a rollercoaster I never want to get off. The thrill of planning, the rush of setup, the…
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