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TOP 10 TIPS FOR LINKING SOPS TO CX GLORY

What does excessive staff turnover, high training costs, shrinking talent pools, extended operating hours and week-long trading days all have in common? They all pose significant challenges to delivering…
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NEW DIGITAL INCIDENT REGISTER FOR NSW LIQUOR AND GAMBLING COMPLIANCE

In response to the requirements set by Liquor & Gaming NSW (L&GNSW) for maintaining a digital incident register and/or digital gambling incident register, ERM Online has introduced the NSW Liquor…
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ARISTOCRAT SETTLES WITH FORMER EMPLOYEE

Aristocrat has welcomed a positive outcome in the conclusion of its case with its previous game designer. The case halts Light & Wonder from being able to commercialise the Dragon Train game in…
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LOOKING AHEAD TO MARKETING IN 2025: KEY TRENDS

Marketers who want to stay ahead of the curve must not only adapt to changes but anticipate them. From the rise AI to the growing importance of sustainability in brand messaging, these new trends represent…
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IN THE NEWS – CASINOS

Star Entertainment Keeps Sydney Casino Open, Gets Fined Again Star Entertainment has been fined again by the NSW Independent Casino Commission (NICC) but is allowed to continue operating gaming…
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GO WITH GSL – THE ALL-INCLUSIVE LOYALTY CARD AND BENEFITS PROGRAM FROM NEXT PAYMENTS!

What is the GSL Loyalty Program? Next Payments’ GSL Loyalty Program is an enhanced prepaid eftpos, loyalty, and promotions management program that maximises value for your venue and members. The…
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