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WHY MORE AUSSIES ARE SKIPPING THE WEEKEND RUSH FOR A WEDNESDAY SCHOONER

Friday and Saturday still pay most of the bills, but the quickest growth in Australian pub and club trade is happening on a day many venues treat as filler. New analysis from Westpac DataX, covering more…
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THE $66,000 BIN: WHAT FOOD WASTE IS REALLY COSTING YOUR VENUE

Most venue managers know food waste is a problem. Fewer know how much it costs them, because the expense is scattered across ordering, labour and waste collection. Industry estimates put the average cost…
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YOUR SECURITY SYSTEM IS WORKING — BUT IS IT STILL PROTECTING YOU?

Every organisation develops maintenance programs for its physical assets. Buildings are inspected, fire systems tested, elevators serviced, air-conditioning receives preventative maintenance. What…
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CLOSING THE ‘SOFT SPOTS’: WHY EVERYDAY CASH EXPOSURE IS YOUR REAL THEFT RISK

When most people think about theft in pubs and clubs, they picture dramatic scenarios – armed robberies, break-ins, smashed doors. In reality, a lot of loss comes from much quieter places. Cash…
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HOSPITALITY CONCIERGE DELIVERS ON-THE-GROUND SUPPORT

Liquor & Gaming NSW's Hospitality Concierge has visited 15 venues across the Southern Tablelands, working directly with hospitality operators and industry stakeholders to support a safe, vibrant and…
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Sint – Notify.Me — MORE THAN PAGING: CONNECTING THE SYSTEMS BEHIND THE VENUE

For many clubs, paging has traditionally meant one thing: getting a message to a staff member on the gaming floor. But as venue technology becomes increasingly connected, the role of paging is changing. Notify.Me…
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SMART PUPS – CHANGING LIVES, ONE PAW AT A TIME

Craig Harley, IGT / Everi National Director and Smart Pups Board Member, proudly said: “Beyond raising much-needed funds and creating significant national awareness, one of the things I am most proud…
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FACIAL RECOGNITION IS COMING TO NSW CLUBS: WHY CYBERSECURITY MUST BE PART OF THE DECISION

A New Requirement for NSW Clubs Facial recognition technology is about to move from an emerging surveillance technology to an essential component of gaming compliance in NSW. The NSW Government has…
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THE VALUE OF PRIVATE SPACE ON A GAMING FLOOR

Privacy has moved from a nice to have to a genuine differentiator in Australian gaming rooms. Players increasingly want to choose how visible they are, and venues that offer that choice tend to hold players…
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HERD THE RUMBLE

In the North American market, Aristocrat’s Buffalo games are iconic amongst venues and players. So, it’s great to see the brand coming down under. Aristocrat is introducing Buffalo Strike to Australia.…
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THE LIVE MUSIC DISCOUNT EVERY NSW VENUE IS NOW BEING ASKED TO EXPLAIN

New South Wales has just passed what the government calls world-first legislation to support live music, and at the same time a Sydney Morning Herald investigation has put the spotlight on who is actually…
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LIQUOR & GAMING NSW TARGETS POKIES SHUTDOWN HOURS COMPLIANCE

Liquor & Gaming NSW (L&GNSW) is stepping up efforts to reduce gambling harm through an intelligence-led operation targeting compliance with new mandatory gaming machine shutdown requirements. As…
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FROM MEXICO CITY TO ISAN: THE FLAVOURS YOUR GUESTS WILL BE ASKING FOR NEXT

Menu trends travel faster than they used to, and pub, club and hotel kitchens are well placed to catch them. Recent commentary from the editors of The Age Good Food Guide, new forecasts from US food intelligence…
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NEW CASH RECYCLER TARGETS PUBS AND SMALLER CLUBS WITH SUB-$185K DAILY CLEARANCES

Banktech has launched a new cash recycler designed specifically for pubs and smaller clubs, giving venues with lower daily cash volumes access to cash recycling technology at less than half the cost of…
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THE QUIET REASON GREAT MELB VENUES ARE CLOSING (IT’S NOT THE FOOD)

Why Melbourne's Hatted Restaurants Are Closing While World-Famous Chefs Are Moving In Melbourne's dining scene is sending two very different signals at once. In recent weeks, several well-loved bars…
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WHAT A VODKA VOLCANO AND A HOTEL CREATOR PROGRAM HAVE IN COMMON

Influence Is Easy to Buy and Hard to Measure: What Venues Can Learn from Hotels and a Harbour Volcano Every venue manager has been pitched a creator collaboration by now, and most have wondered the…
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DON’T MISS OUT

Over 75% of stalls are already sold for one of the biggest hospitality events of the year. This is your chance to be at the heart of it all when the 2027 Australasian Hospitality & Gaming (AHG) Expo…
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AML SOFTWARE ISN’T JUST ABOUT COMPLIANCE.

AML compliance isn't one task. It's a collection of responsibilities that need to work together across your business. Your customer processes might be excellent, but what about staff training? Your…
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INTEGRATED DARTS SYSTEM SUCCESS CONTINUES

More than 40 venues have already installed one or more Computer Score Darts Systems, giving patrons an integrated playing experience that engages and entertains. Many venues are looking for new experiences…
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CUSTOM GAMING SIGNAGE THAT TRANSFORMS VENUES

Tailored signage for unique gaming environments In today’s competitive gaming environment, creating a memorable and immersive experience is essential for clubs, pubs, and casinos looking to stand out.…
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SOUTH AUSTRALIA’S MICHELIN MOMENT

For decades, Australian diners and chefs have watched Michelin's famous red guide expand into new cities and countries while their own restaurants stayed outside its judgement entirely. That changes on…
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PIONEERING MODERN AML OPERATIONS: HOW THE BUILDERS CLUB & PAYSAFEGO ARE REDEFINING CLUB EXCELLENCE

A cherished pillar of Wollongong's local culture, The Builders Club (The Illawarra Master Builders' Club Ltd), is setting new benchmarks in compliance and venue management. By integrating the cutting-edge…
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HOW CLUB AUSTRAL IS TRANSFORMING PATRON LOYALTY INTO ITS STRONGEST GROWTH ASSET

For more than 50 years, Austral Bowling Club (Club Austral) has stood as a cornerstone of south-western Sydney, a welcoming hub where "everyone's a local." Yet in one of the state's fastest-growing community…
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FACIAL RECOGNITION – MORE THAN JUST MAKING A MATCH

Recent reforms to harm minimisation for gaming venues in NSW mean that in 2028, it will become mandatory for licensed gaming venues to use facial recognition technology to support self-exclusion and harm…
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AI ADOPTION IS UP, BUT IMPACT ISN’T: HERE’S THE GAP TO CLOSE

Artificial intelligence has moved from buzzword to daily reality across hospitality, but a new global report and a live trial at a Sydney McDonald's this month tell two very different stories about how…
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THE STAR: SIGNS OF PROGRESS

The Star Entertainment Group has reported a substantial improvement in its financial result as it continues to restructure the business and address the regulatory issues that have placed significant pressure…
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