PreviousNext
12345
,

THE QUIET REASON GREAT MELB VENUES ARE CLOSING (IT’S NOT THE FOOD)

Why Melbourne's Hatted Restaurants Are Closing While World-Famous Chefs Are Moving In Melbourne's dining scene is sending two very different signals at once. In recent weeks, several well-loved bars…
Read more
,

WHAT A VODKA VOLCANO AND A HOTEL CREATOR PROGRAM HAVE IN COMMON

Influence Is Easy to Buy and Hard to Measure: What Venues Can Learn from Hotels and a Harbour Volcano Every venue manager has been pitched a creator collaboration by now, and most have wondered the…
Read more
,

DON’T MISS OUT

Over 75% of stalls are already sold for one of the biggest hospitality events of the year. This is your chance to be at the heart of it all when the 2027 Australasian Hospitality & Gaming (AHG) Expo…
Read more
,

AML SOFTWARE ISN’T JUST ABOUT COMPLIANCE.

AML compliance isn't one task. It's a collection of responsibilities that need to work together across your business. Your customer processes might be excellent, but what about staff training? Your…
Read more

INTEGRATED DARTS SYSTEM SUCCESS CONTINUES

More than 40 venues have already installed one or more Computer Score Darts Systems, giving patrons an integrated playing experience that engages and entertains. Many venues are looking for new experiences…
Read more
,

CUSTOM GAMING SIGNAGE THAT TRANSFORMS VENUES

Tailored signage for unique gaming environments In today’s competitive gaming environment, creating a memorable and immersive experience is essential for clubs, pubs, and casinos looking to stand out.…
Read more
,

SOUTH AUSTRALIA’S MICHELIN MOMENT

For decades, Australian diners and chefs have watched Michelin's famous red guide expand into new cities and countries while their own restaurants stayed outside its judgement entirely. That changes on…
Read more
,

PIONEERING MODERN AML OPERATIONS: HOW THE BUILDERS CLUB & PAYSAFEGO ARE REDEFINING CLUB EXCELLENCE

A cherished pillar of Wollongong's local culture, The Builders Club (The Illawarra Master Builders' Club Ltd), is setting new benchmarks in compliance and venue management. By integrating the cutting-edge…
Read more

HOW CLUB AUSTRAL IS TRANSFORMING PATRON LOYALTY INTO ITS STRONGEST GROWTH ASSET

For more than 50 years, Austral Bowling Club (Club Austral) has stood as a cornerstone of south-western Sydney, a welcoming hub where "everyone's a local." Yet in one of the state's fastest-growing community…
Read more

FACIAL RECOGNITION – MORE THAN JUST MAKING A MATCH

Recent reforms to harm minimisation for gaming venues in NSW mean that in 2028, it will become mandatory for licensed gaming venues to use facial recognition technology to support self-exclusion and harm…
Read more
,

AI ADOPTION IS UP, BUT IMPACT ISN’T: HERE’S THE GAP TO CLOSE

Artificial intelligence has moved from buzzword to daily reality across hospitality, but a new global report and a live trial at a Sydney McDonald's this month tell two very different stories about how…
Read more
,

THE STAR: SIGNS OF PROGRESS

The Star Entertainment Group has reported a substantial improvement in its financial result as it continues to restructure the business and address the regulatory issues that have placed significant pressure…
Read more
,

TWO WAYS MENUS ARE WINNING ATTENTION

Standing out on a crowded strip or in a competitive dining precinct has never been easy, and two very different Australian food stories from the past few weeks show just how differently venues are tackling…
Read more
, , ,

MORE THAN PAGING: CONNECTING THE SYSTEMS BEHIND THE VENUE

For many clubs, paging has traditionally meant one thing: getting a message to a staff member on the gaming floor. But as venue technology becomes increasingly connected, the role of paging is changing. Notify.Me…
Read more
,

WHAT IF BETTER COMPLIANCE MEANT A BETTER CUSTOMER EXPERIENCE?

One of the most common pieces of feedback we hear about ComplyIQ isn't actually about compliance. It's that the customer journey is better. Compliance has traditionally added time to a payout. More…
Read more
,

THREE MONTHS, ONE BIG CASH RUN: PREPARE WITH NEXT PAYMENTS!

The Golden Quarter is about to be underway: footy finals, the Spring Racing Carnival, and end of year festivities – which means more patrons in your venue! And with a spike of patronage, comes a spike…
Read more
,

THE ANATOMY OF A HIGH QUALITY GAMING BASE

Gaming bases are often overlooked when considering the performance and longevity of a gaming floor, yet they play an important role in supporting the machine, player experience and long-term maintenance.…
Read more

THE DROP TEST DRIVES IGT’S RESTRIKE! GAMES

Restrike! puts its Hold and Spin feature at the centre of a high-volatility game series built around repeat win prize opportunities. The key difference is a nested Restrike! mechanic, which can repeat…
Read more
,

THE TWO FACES OF AI YOUR VENUE WILL MEET THIS YEAR

Artificial intelligence is turning up in hospitality in two very different guises right now, and both are worth understanding before they show up uninvited at your venue. On one side, restaurants are quietly…
Read more

THE MODERATION DRINKER JUST GOT A LOT MORE CHOICE

For years, the moderation drinking trend has largely meant one thing on Australian drinks lists: non-alcoholic beer. That is changing fast, with two recent product launches showing the category is finally…
Read more
,

CAN YOU PROVE IT?

Most venues and boards think about audit risk by asking "are we compliant?" The better question is "can we prove it, on demand, under a deadline, to someone who's never seen our venue before?" Those are…
Read more
,

TWO COMPLIANCE DEADLINES EVERY VENUE MANAGER NEEDS ON THEIR CALENDAR

Two separate regulatory changes are converging on Australian pubs, clubs and hotels within weeks of each other, and both demand action well before their effective dates rather than a scramble afterwards.…
Read more
,

BANKTECH MINI CASH RECYCLER – BRINGING BIG VENUE CASH CONTROL TO SMALLER PUBS AND CLUBS

For many smaller pubs and clubs, managing cash remains a necessary but time-consuming part of daily operations. From preparing floats and counting takings to maintaining security and managing cash exposure…
Read more
,

FROM GAMING DATA TO ACTION: THE NEXT STEP IN RCG AND AML OVERSIGHT

Gaming systems generate a significant amount of information that can support gaming operations, responsible gambling and compliance. The challenge for clubs and hotels is turning that information into…
Read more
,

YOUR REGULARS ARE WORTH MORE THAN YOU THINK

Two campaigns launched within days of each other this month, and both make the same quiet argument: in an era of algorithmic discovery and one-off deals, the customers who already know your name are your…
Read more
,

3 MONTHS WITH CHECKD: CONFIDENT ENOUGH TO SHOW OTHER CLUBS

It’s 1 am on a Saturday. A patron has had some good luck on the pokies, and a large payout needs processing. The duty manager on tonight last handled one about three weeks ago. For most venues, that’s…
Read more