Latest News

The latest news and views in the Hospitality and Gaming industry

,

IP BASED SECURITY SYSTEMS OPEN THE DOOR TO CYBER RISKS

In a connected world, even the tools that safeguard your club can become a cyber attacker’s easiest entry point.  As clubs continue to modernise their operations, IP-based security systems are emerging…
Read more

2026 SMART PUPS FUNDRAISER LUNCHEON

With national treasure and Olympian Dawn Fraser (AC, MBE) as a patron, rugby league immortal Wally Lewis, and lots of cute puppies to cuddle, the annual Paddo Tavern Smart Pups Fundraiser luncheon is a…
Read more
,

THE POINT OF LOYALTY

Is your venue’s reward program a cost of doing business or a competitive and valuable member engagement asset? This one-day interactive workshop will be tailored to guide hotels, clubs and gaming…
Read more

BUFFETS ARE DISAPPEARING IN VEGAS

Las Vegas Buffets Are Disappearing For decades, the Las Vegas buffet was a defining part of the Strip’s identity and was synonymous with value, variety, and excess. But that model is rapidly fading.…
Read more
,

HOW DO WE MAKE MONEY?

Join our high-impact workshop and discover the critical drivers that move the needle on your bottom line. The Challenge Clubs and pubs are complex, multi-department businesses where hidden cross-subsidies…
Read more

IN THE NEWS

TAB LIVE approved for VIC and NSW TAB LIVE, Tabcorp’s live betting device, allows punters in clubs and pubs to tap their phones and place bets during live sport and racing events. Read more >>>…
Read more

LATEST ILLEGAL ONLINE GAMBLING WEBSITES BLOCKED

The ACMA has requested that Australian internet service providers (ISPs) block more illegal online gambling and affiliate marketing sites, after investigations found these services to be operating in breach…
Read more

GAMING: WHAT DATA SHOULD WE BE TRACKING?

I am often asked what data I look at on a regular basis to keep my finger on the gaming pulse. There are always intricate analyses I complete for specific projects, but there are some regular reports I…
Read more
,

BASIC GUIDELINES FOR YOUR CUSTOMER SERVICE TEAM

We all appreciate the importance of a strong customer service or gaming host team and their effectiveness when it comes to our club or pubs bottom line. However, we rarely arm them with a set of guidelines…
Read more
,

MARGINS UNDER PRESSURE

Rising costs are no longer a short-term disruption for Australia’s pubs and clubs. They are now embedded in the operating environment. For senior venue managers, margin pressure is coming from multiple…
Read more

TAKE THE NEXT STEP IN YOUR LEADERSHIP JOURNEY

As the club sector continues to evolve, the need for capable, forward-thinking leaders has never been greater. The Future Club Leaders Program, delivering the nationally recognised BSB50420 Diploma of…
Read more

THE POINT OF LOYALTY

THE POINT OF LOYALTY Is your venue’s reward program a cost of doing business or a competitive and valuable member engagement asset? This one-day interactive workshop will be tailored to guide hotels,…
Read more

NEW TRAINS. NEW GAMES! – INSIDE CASH EXPRESS LEGEND

One of the strongest opportunities Aristocrat has is their ability to take well-known market-leading and familiar mechanics from successful games and improve them with contemporary features. Cash Express…
Read more
,

TURNING PARKING INTO A MEMBER ADVANTAGE

It’s a familiar scenario for many clubs and hotels: the car park fills early, valued members arrive, and with no spaces available, they turn around and head to a competing venue. Parking is no longer…
Read more
,

HOW THE CASH XPRESS SUPPORTS COMPLIANCE-FIRST CASH OUT

Cash Out Is Part of Every Gaming Floor On any given day in a VIC, SA or ACT gaming venue, withdrawing cash is standard. Whether it’s a patron grabbing cash to split the bill, heading to the gaming…
Read more

FROM AML PLAN TO PRACTICE: WHERE VENUES ARE GETTING STUCK

Across the industry, most venues have now updated their AML/CTF programs in line with the latest AUSTRAC changes. ✅Policies are in place. ✅Risk assessments are complete. ✅Frameworks…
Read more

IS YOUR VENUE STILL USING MESSENGER FOR INTERNAL COMMS?

Are you still using Messenger to communicate with your team? For many venue managers, it is a habit that starts out of necessity. You need to send a quick update about a weekend shift, share a new policy,…
Read more

DISCOVER WHAT’S NEXT FOR YOUR VENUE AT AGE 2026

The Australasian Gaming Expo (AGE) returns from 11-13 August 2026 at ICC Sydney, bringing together the latest innovations, suppliers, and ideas shaping the future of hospitality venues. For operators,…
Read more