HR

Artificial intelligence has moved from buzzword to daily reality across hospitality, but a new global report and a live trial at a Sydney McDonald’s this month tell two very different stories about how ready the industry actually is to use it well. Together they offer a useful reality check for senior managers of pubs, clubs…

The traditional annual performance appraisal is undergoing a significant transformation. Rather than sitting down once or twice a year to assess what an employee has achieved, organisations are increasingly moving towards continuous, real-time and more personalised performance management. The change reflects a workplace where expectations, technology, customer demands and business priorities can shift rapidly, making…

Strong club governance is about more than meeting regulatory requirements. It requires directors and leaders to have the knowledge, confidence and skills to make informed decisions, manage risk and guide their organisations towards long-term success. As the registered club industry continues to evolve, ongoing professional development is becoming increasingly important. Directors and senior leaders need…

With more than 34 years of experience supporting Australia’s club and hospitality industry, Barringtons brings together specialist expertise across consulting, compliance, education, workforce development, and risk management to help venues thrive. The hospitality industry is constantly evolving, and having the right partner has never been more important. For over three decades, Barringtons has delivered trusted…

Managing a successful hospitality venue requires expertise across a broad range of functions, from compliance and risk management to workforce management, workplace safety and commercial performance. However, maintaining dedicated internal resources across every operational area can be challenging and costly, particularly as regulatory requirements and business complexities continue to evolve. Barringtons’ Management Support Programs provide…

Recruitment Isn’t Just About Filling Vacancies When a key management position becomes vacant, there is understandable pressure to move quickly. Teams are stretched, projects slow down and senior managers are forced to absorb additional responsibilities while recruitment takes place. Yet speed alone rarely delivers the best outcome. A poor appointment can affect staff engagement, productivity,…

At Smart Talent, we believe exceptional businesses are built by exceptional people. As a boutique executive recruitment and talent advisory firm, we specialise in connecting outstanding professionals with leading organisations across the hospitality, clubs and entertainment industries. Our philosophy is simple: make smart choices that lead to smarter outcomes by placing the right people in…