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CMAA Training: stronger managers, stronger clubs
Mark up your calendars, talk to your boss, and get off to a flying start to your training next year as the CMAA Courses get underway in early 2026. SUPERVISOR BOOTCAMP VENUE TBC: 17 – 18 February 2026 (2 days) Preparing Team Leaders and Supervisors for a Successful transition to Line Management This program…
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Top 5 ways to make meetings more effective
In the world of club management, time is a precious commodity. Senior operational managers in the club and pub industry often balance a diverse array of responsibilities—ensuring seamless daily operations, optimising the member experience, and aligning with long-term strategic goals. Meetings play a vital role in synchronising efforts, but poorly managed meetings can quickly drain…
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NSW Licensee training — the streaming service version of compliance (only $299)
Running a venue is hard enough without juggling travel, rosters, and classroom schedules. Now you can complete your NSW Licensee Training (LT) on demand anytime, anywhere. Think of it as the streaming service version of compliance training: log in when it suits you, pause when you need a break, and pick up exactly where you…
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CTA Training deliver NSW licensee training online and self-paced
Running a venue is hard enough without juggling travel and classroom schedules. Good news: CTA Training Specialists now deliver NSW Licensee Training (LT) online and self-paced—so you can stay compliant without leaving the venue or the comfort of home. Complete modules around your roster or after-hours at home. Pause when you need to and pick…
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Don’t let new hires sink or swim
The first few weeks in a new role can feel overwhelming, especially in a fast-paced Club environment. For HR, General Managers and Duty Mangers, the challenge is clear: do you let new hires sink or swim, or do you give them the tools and confidence to succeed from day one? Every new team member brings…
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Report – australia ‘falling behind’ in AI training and trust
A report from the University of Melbourne and KPMG has revealed that Australia is significantly lagging behind global counterparts in both trust and readiness when it comes to artificial intelligence (AI). While around half of Australians use AI regularly, only a third trust it, placing the country among the lowest globally in terms of optimism…
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CMAA – Supporting club managers for 60 years
For the CMAA it’s never been just about managers joining their organisation; it’s about their members being part of a supportive community that nurtures their professional growth and development in an industry where both operational skills and theoretical practice are equally important elements of career success. As a member you gain access to valuable resources…
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Report – Australia ‘falling behind’ in AI training and trust
A new report from the University of Melbourne and KPMG has revealed that Australia is significantly lagging behind global counterparts in both trust and readiness when it comes to artificial intelligence (AI). While around half of Australians use AI regularly, only a third trust it, placing the country among the lowest globally in terms of…
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Discounted NSW RGBO training
Save Time & Get Compliant Before the June 30 Deadline Responsible Gambling Board Oversight (RGBO) Training for Directors Directors can fast-track compliance by completing a one 1-hour RGBO training session—removing the need to complete both the Responsible Conduct of Gambling (RCG) and Advanced RCG (ARCG) courses. ✅ Discounted in-person sessions now available at…
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New year, new rules – is your venue ready?
2024 brought a range of changes to industrial relations laws, from casual employment reforms and wage theft criminalisation to the right to disconnect. These reforms are designed to safeguard employees and ensure fair and compliant workplaces. So, were you across the 2024 IR Changes? Navigating these changes can feel overwhelming – but you don’t have…
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Grow your own hospitality leaders
Finding hospitality staff with leadership or management skills can feel like searching for a needle in a haystack. Imagine walking into your venue and seeing your team effortlessly working together, solving problems on the fly, and delivering exceptional service. Sounds ideal, doesn’t it? The solution might be simpler than you think: shift the focus from…
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Are your RGOs taking a punt?
It’s been just over 6 weeks since Clubs and Pubs in NSW were required to meet the Responsible Gambling Officer (RGO) regulations set by the NSW Government. Much like the onboarding of Food Safety requirements at the end of last year, many hospitality professionals are finding some the of the changes difficult. The increased focus…
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