DON’T LET NEW HIRES SINK OR SWIM
The first few weeks in a new role can feel overwhelming, especially in a fast-paced Club environment. For HR, General Managers and Duty Mangers, the challenge is clear: do you let new hires sink or swim, or do you give them the tools and confidence to succeed from day one?
Every new team member brings energy and potential — but without the right start, that potential can quickly fade. Clubs that invest in structured onboarding and training not only protect compliance, but they also build confident staff who stay longer and contribute more.
At CTA Training Specialists, we believe the best start begins with SITHFAB021 Responsible Service of Alcohol (RSA) and SITHGAM022 Responsible Conduct of Gambling (RCG) training — the essentials that keep your Club compliant, safe, and thriving. CTA Training Specialists are approved to deliver these courses by Liquor & Gaming NSW
Why New Staff Need More Than “On-the-Job” Learning
- Compliance is critical: RSA and RCG are legal requirements — failing to meet them can put your licence and reputation at risk.
- Confidence drives retention: Staff turnover in hospitality can exceed 50% annually. Training early reduces stress, boosts confidence, and helps new hires stick around.
- Consistency builds culture: A team trained to the same high standards delivers better service and aligns with Club values from the start.
How CTA Training Specialists Helps Your Team Swim, Not Sink
- Industry-leading training: Our accredited courses are recognised and trusted by Clubs across Australia.
- Flexible delivery: Online or virtual options to fit rosters and staffing needs.
- Practical insights: Delivered by trainers with many years working in the industry and understand Club operations, not just compliance theory.
Ready to get your team swim-fit?
Click here for course details or email with your training request.
