Operations

All the latest operations news from the industry

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IT’S NOT JUST A CAR PARK…IT’S A VIP SERVICE OPTION

It’s a busy weekend and the club carpark is quickly filling up with members coming for dinner and a show. By 7pm when all the spaces are taken, five of your valued top tier customers turn up to spend…
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6 GREAT WAYS TO REDUCE ABSENTEEISM AND TURNOVER RATES

The hospitality industry experiences significant employee turnover and absenteeism, having historically had one of the highest turnover rates among private sectors, even prior to the pandemic. These factors…
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CROWN RESORTS RETAINS MELBOURNE CASINO LICENSE

Victorian Gambling and Casino Control Commission (VGCCC) has announced Blackstone-owned Crown Resorts has been allowed to keep its license to operate its flagship Melbourne casino. The decision comes…
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YOUR MICROSOFT OFFICE 365 EMAILS TARGETED BY HACKERS

Microsoft Office 365 software forms an integral part of any modern business, but due to its market dominance, particularly emails, it has become a preferred attack method for professional hackers. Microsoft…
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JULY 1 RGO REGULATIONS DEADLINE.  IS YOUR VENUE READY?

With the risk of potential fines exceeding $30,000 for non-compliance, the stakes have never been higher for gaming venues. The July 1, 2024, deadline is looming, so ensure your club or pub meets the Responsible…
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BUSINESS NSW ASKS FOR “PT FLEXIBLE ONGOING EMPLOYEE”

Business NSW has submitted a draft to the Fair Work Commissions review of awards requesting a new category of employee. Part-time workers will be able to agree to a 10 per cent loading in return for their…
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TAKE THEM TO THE CLEANERS: DON’T LET YOUR VENUE BECOME A HOTSPOT FOR MONEY LAUNDERING!

Currently, one of the most buzzworthy subjects in our industry revolves around the trials of cashless gaming and their potential impact on curtailing money laundering in Australian Club and Pub venues,…
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UNLOCKING THE POWER OF AI FOR CLUB AND PUB MANAGERS

ARE YOU READY TO REVOLUTIONISE YOUR BUSINESS WITH AI? Join us for a workshop event: “AI is my CoPilot – How ChatGPT/AI Becomes the Hardest Working, Most Competent Job Share Colleague You’ll Ever…
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CMAA ASPIRING CEO SUMMIT- APRIL 2024

The CMAA are featuring a range of practical courses during 2024, designed to boost your knowledge and advance your professional growth as club industry managers. CMAA Aspiring CEO Summit 16 April…
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MINIMISING GAMBLING HARM REPORT – QLD

The Queensland Audit Office has just tabled a report on Minimising gambling harm Report 9: 2023-24. The report investigates the current strategies in place to minimise and prevent gambling related harm.…
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JOIN NEXT PAYMENTS AT THE UPCOMING AHG EXPO AS THEY EXHIBIT FOR A 10TH YEAR!

Join Next Payments at the upcoming AHG Expo as they exhibit for a 10th year! From March 20-21st at the Brisbane Convention & Exhibition Centre, Next Payments will be showcasing its extensive range…
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A STANDING OVATION FOR AXMINSTER BY WAUTIER

Wautier carpets is known for its masterful designs and commitment to craftsmanship. With more than 90 years’ experience between Founder Chris Walters and Luxury Woven Specialist Maggie Keys working in…
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