Operations

All the latest operations news from the industry

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4 COMMON COMPLIANCE PITFALLS

Through our extensive experience working with gaming venues, we’ve identified four common Compliance mistakes that can have significant consequences: Failing to properly encode a casual pre-commitment…
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INTRODUCING THE NEXT GEN CRT – THE FUTURE OF CASH REDEMPTION

Meet the newest member of our Cash Redemption Range - the Next Gen CRT Next Payments’ Next Gen CRT is a game changer to help elevate your venue’s gaming operations and enhance the patron experience…
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2025 VISION: IGNITE YOUR VENUE’S SUCCESS WITH A STRATEGIC PLAN

When was the last time you looked at your strategic plan, or is it tucked away in a drawer somewhere? Think of it as your venue’s annual service – are you ready to tune-up for a winning 2025 and beyond? The…
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MASTERING EFFICIENCY, SIMPLIFIED

In the fast-paced hospitality and gaming industries, efficiency is essential. At Choice Paper, we’ve designed our services to simplify your operations and elevate your customer experience.   Comprehensive…
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ENSURING RESPONSIBLE GAMBLING OVERSIGHT: RGBO TRAINING FOR YOUR BOARD OF DIRECTORS

Liquor & Gaming NSW now mandates that Directors of hospitality venues who offer any gambling services, must complete the Responsible Gambling Board Oversight (RGBO) training by the revised deadline…
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NO CARD? NO PROBLEM WITH NEXT PAYMENTS!

Tap & Go withdrawals are underway on Next Payments’ entire ATM range, allowing customers to conveniently withdraw cash or make a balance enquiry with a simple tap of their card or digital wallet! Fast,…
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NEW DIGITAL INCIDENT REGISTER FOR NSW LIQUOR AND GAMBLING COMPLIANCE

In response to the requirements set by Liquor & Gaming NSW (L&GNSW) for maintaining a digital incident register and/or digital gambling incident register, ERM Online has introduced the NSW Liquor…
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NEW DIGITAL INCIDENT REGISTER FOR NSW LIQUOR AND GAMBLING COMPLIANCE

In response to the requirements set by Liquor & Gaming NSW (L&GNSW) for maintaining a digital incident register and/or digital gambling incident register, ERM Online has introduced the NSW Liquor…
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UNDERSTANDING BPA: WHAT IT IS, AND WHY YOU SHOULD AVOID IT

BPA (Bisphenol A) is a chemical commonly found in plastics and resins. When BPA-containing materials come into contact with food and beverages, there’s a possibility of it leaching into these consumables. Once…
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TOP 5 WAYS TO MAKE MEETINGS MORE EFFECTIVE

In the world of club management, time is a precious commodity. Senior operational managers in the club and pub industry often balance a diverse array of responsibilities—ensuring seamless daily operations,…
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NAVIGATING SECURITY CHALLENGES: IP CAMERAS AND FACIAL RECOGNITION IN TODAY’S CYBER LANDSCAPE.

As the digital landscape evolves, the security measures that businesses rely on are increasingly scrutinised. Among the most significant developments in surveillance technology are Internet Protocol (IP)…
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TRACK YOUR CLUB’S STRATEGIC PLAN, AGENDAS, MINUTES & MORE WITH BOARD360

A challenge for many clubs is the lack of process for accountability on Strategic Plans and Corporate Governance. The Strategic Plan sits on a desk collecting dust, or on a shared server waiting to be…
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