Operations

All the latest operations news from the industry

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THE $66,000 BIN: WHAT FOOD WASTE IS REALLY COSTING YOUR VENUE

Most venue managers know food waste is a problem. Fewer know how much it costs them, because the expense is scattered across ordering, labour and waste collection. Industry estimates put the average cost…
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YOUR SECURITY SYSTEM IS WORKING — BUT IS IT STILL PROTECTING YOU?

Every organisation develops maintenance programs for its physical assets. Buildings are inspected, fire systems tested, elevators serviced, air-conditioning receives preventative maintenance. What…
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CLOSING THE ‘SOFT SPOTS’: WHY EVERYDAY CASH EXPOSURE IS YOUR REAL THEFT RISK

When most people think about theft in pubs and clubs, they picture dramatic scenarios – armed robberies, break-ins, smashed doors. In reality, a lot of loss comes from much quieter places. Cash…
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Sint – Notify.Me — MORE THAN PAGING: CONNECTING THE SYSTEMS BEHIND THE VENUE

For many clubs, paging has traditionally meant one thing: getting a message to a staff member on the gaming floor. But as venue technology becomes increasingly connected, the role of paging is changing. Notify.Me…
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FACIAL RECOGNITION IS COMING TO NSW CLUBS: WHY CYBERSECURITY MUST BE PART OF THE DECISION

A New Requirement for NSW Clubs Facial recognition technology is about to move from an emerging surveillance technology to an essential component of gaming compliance in NSW. The NSW Government has…
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NEW CASH RECYCLER TARGETS PUBS AND SMALLER CLUBS WITH SUB-$185K DAILY CLEARANCES

Banktech has launched a new cash recycler designed specifically for pubs and smaller clubs, giving venues with lower daily cash volumes access to cash recycling technology at less than half the cost of…
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THE QUIET REASON GREAT MELB VENUES ARE CLOSING (IT’S NOT THE FOOD)

Why Melbourne's Hatted Restaurants Are Closing While World-Famous Chefs Are Moving In Melbourne's dining scene is sending two very different signals at once. In recent weeks, several well-loved bars…
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AML SOFTWARE ISN’T JUST ABOUT COMPLIANCE.

AML compliance isn't one task. It's a collection of responsibilities that need to work together across your business. Your customer processes might be excellent, but what about staff training? Your…
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CUSTOM GAMING SIGNAGE THAT TRANSFORMS VENUES

Tailored signage for unique gaming environments In today’s competitive gaming environment, creating a memorable and immersive experience is essential for clubs, pubs, and casinos looking to stand out.…
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SOUTH AUSTRALIA’S MICHELIN MOMENT

For decades, Australian diners and chefs have watched Michelin's famous red guide expand into new cities and countries while their own restaurants stayed outside its judgement entirely. That changes on…
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PIONEERING MODERN AML OPERATIONS: HOW THE BUILDERS CLUB & PAYSAFEGO ARE REDEFINING CLUB EXCELLENCE

A cherished pillar of Wollongong's local culture, The Builders Club (The Illawarra Master Builders' Club Ltd), is setting new benchmarks in compliance and venue management. By integrating the cutting-edge…
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FACIAL RECOGNITION – MORE THAN JUST MAKING A MATCH

Recent reforms to harm minimisation for gaming venues in NSW mean that in 2028, it will become mandatory for licensed gaming venues to use facial recognition technology to support self-exclusion and harm…
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