Operations

All the latest operations news from the industry

Recent Articles

DISCOVER NEXT PAYMENTS’ HOTLY ANTICIPATED ATM TAP & GO FUNCTIONALITY AT THE 2024 AGE EXPO!

Join us from August 13th to 15th at stand 840 in Sydney's ICC, where Next Payments will showcase our comprehensive suite of cash management and technology solutions designed to optimise your venue operations…

NAVIGATING THE NEW RCG LANDSCAPE: PLAYTRAX AND CASHTRAX

PLAYTRAX – RCG / RGO TOOL   Sint’s new PlayTrax gambling behaviour tracking tool is designed to assist with gaming machine-based alerts so that RGOs don’t miss what can often be minimally…

GAMBLING HARM MINIMISATION AND FACIAL RECOGNITION

The NSW Liquor and Gaming authority are working on new guidelines for the use of facial recognition in gaming venues to proactively identify and assist self-excluded patrons. This will require venues to…

ARE YOU COMPLIANT? NAVIGATING THE GAMING REFORMS IN NSW

As part of the new gaming reforms in NSW, all venues with gaming machines are required to have a Gaming Plan of Management (GPOM) in place by 1st September 2024. The GPOM identifies your venue's responsible…

AUSTRAC INCREASES SCRUTINY ON CLUB AML/CTF COMPLIANCE

This week the AFR reported: “The country’s financial crimes watchdog has begun scrutinising the NSW clubs industry, issuing notices to one of the biggest operators of lucrative poker machines,…

SYDNEY MAN CHARGED WITH BLACKMAIL OVER CLUB DATA “HACK”

A 46-year-old man has been charged with blackmail after an investigation into the massive breach of club sign in data. Detectives searched a home in Fairfield West about 4.20pm Friday afternoon, after…

Instagram

All Articles

DISCOVER WHAT’S IN STORE AT THE CMAA NATIONAL MANAGERS CONFERENCE 2024

In the current environment Club Managers need to stay ahead of the curve and networking with industry leaders and peers builds on our collective knowledge-bank of experience. This year’s CMAA National…

MACQUARIE BANK BECOMES A CASHLESS BANK

Macquarie Bank customers will no longer be able to use cash at its branches from later this month as part of its transition to a fully digital model. The bank first announced in September last year…

ENTAIN VENUES LIVE SECURES RIGHTS TO BROADCAST 12 DAZN FIGHTS A YEAR

Entain Venues has just announced its latest initiative, Entain Venues Live, a new premium live sport offer through DAZN, the leading global sports entertainment platform, who become the first provider…

IT’S NOT JUST A CAR PARK…IT’S A VIP SERVICE OPTION

It’s a busy weekend and the club carpark is quickly filling up with members coming for dinner and a show. By 7pm when all the spaces are taken, five of your valued top tier customers turn up to spend…

6 GREAT WAYS TO REDUCE ABSENTEEISM AND TURNOVER RATES

The hospitality industry experiences significant employee turnover and absenteeism, having historically had one of the highest turnover rates among private sectors, even prior to the pandemic. These factors…

CROWN RESORTS RETAINS MELBOURNE CASINO LICENSE

Victorian Gambling and Casino Control Commission (VGCCC) has announced Blackstone-owned Crown Resorts has been allowed to keep its license to operate its flagship Melbourne casino. The decision comes…