Operations

All the latest operations news from the industry

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WESTS ENTERTAINMENT GROUP PARTNERS WITH PAYSAFEGO FOR AML/CTF COMPLIANCE TRANSFORMATION

PaySafeGo is proud to announce that Wests Entertainment Group has gone live with our industry-leading Anti-Money Laundering and Counter-Terrorism Financing (AML/CTF) platform. This strategic partnership…
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WE’RE HALFWAY THROUGH 2026: IS YOUR VENUE’S AML PAYOUT PROCESS ACTUALLY READY?

We're halfway through the year. Most venues have done the work on AML, updated the program, ticked the boxes, and got the frameworks in place. But the question we keep hearing from gaming managers and…
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THE ULTIMATE STADIUM EXPERIENCE

Precision Signs transforms venues this sports season The winter sports calendar is in full swing, bringing a massive wave of patrons looking for the best seat in the house. For hospitality and entertainment…
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SMART TALENT: SMART CHOICES. SMARTER OUTCOMES

At Smart Talent, we believe exceptional businesses are built by exceptional people. As a boutique executive recruitment and talent advisory firm, we specialise in connecting outstanding professionals with…
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HOSPITALITY CONCIERGE OFFERS HELPING HAND TO RIVERINA LICENSED BUSINESSES

Staff from Liquor & Gaming NSW’s Hospitality Concierge have continued their regional NSW engagement program, this time visiting licensed premises in the Riverina to support a safe, vibrant and responsible…
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STRATEGIC PLANNING FOR HOSPITALITY VENUES: 4 REASONS YOUR STRATEGIC PLAN WILL FAIL

Most hospitality venues have a strategic plan. The problem is that many of them sit in a drawer, get discussed once a year, and have little impact on the day-to-day decisions that drive performance. A…
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STAY AML-READY ON EVERY PAYOUT: REGISTER FOR OUR FREE WEBINAR

Compliance built into every payout Cruz Payouts brings identity verification, KYC, customer risk-rating, payment processing, and record-keeping into a single, end-to-end payout workflow. It's purpose-built…
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HIGH STAKES FOR INFLUENCERS WHO SPRUIK GAMBLING

Social media influencers who promote gambling are not only exposing Victorians to harm, they could be breaking the law, the Victorian Gambling and Casino Control Commission (VGCCC) CEO Suzy Neilan said. ‘When…
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THE QUESTIONS VENUES ARE ASKING BEFORE GOING DIGITAL WITH AML PAYOUTS

Over the past few months, we've had a lot of the same conversations with gaming venues across Australia. The compliance frameworks are in place. The intent is there. But when it comes to actually making…
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THE ROLE OF STRONG GOVERNANCE IN VENUE’S AML/CTF COMPLIANCE

The AUSTRAC reforms place increasing responsibility on governance structures. Compliance officers, executives and directors need to have the visibility required to demonstrate oversight. It is universally…
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NAVIGATING SECURITY CHALLENGES: IP CAMERAS AND FACIAL RECOGNITION IN TODAY’S CYBER LANDSCAPE.

As the digital landscape evolves, the security measures that businesses rely on are increasingly scrutinised. Among the most significant developments in surveillance technology are Internet Protocol (IP)…
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THE NEXT EVOLUTION OF HOSPITALITY REDEVELOPMENT: DESIGNING FOR GROWTH, NOT JUST UPGRADE

Hospitality redevelopment is shifting from refurbishment to repositioning. For many owners and boards, the conversation is no longer simply about modernising finishes or refreshing gaming layouts. It…
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