Operations

All the latest operations news from the industry

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THE $66,000 BIN: WHAT FOOD WASTE IS REALLY COSTING YOUR VENUE

Most venue managers know food waste is a problem. Fewer know how much it costs them, because the expense is scattered across ordering, labour and waste collection. Industry estimates put the average cost…
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YOUR SECURITY SYSTEM IS WORKING — BUT IS IT STILL PROTECTING YOU?

Every organisation develops maintenance programs for its physical assets. Buildings are inspected, fire systems tested, elevators serviced, air-conditioning receives preventative maintenance. What…
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CLOSING THE ‘SOFT SPOTS’: WHY EVERYDAY CASH EXPOSURE IS YOUR REAL THEFT RISK

When most people think about theft in pubs and clubs, they picture dramatic scenarios – armed robberies, break-ins, smashed doors. In reality, a lot of loss comes from much quieter places. Cash…
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Sint – Notify.Me — MORE THAN PAGING: CONNECTING THE SYSTEMS BEHIND THE VENUE

For many clubs, paging has traditionally meant one thing: getting a message to a staff member on the gaming floor. But as venue technology becomes increasingly connected, the role of paging is changing. Notify.Me…
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FACIAL RECOGNITION IS COMING TO NSW CLUBS: WHY CYBERSECURITY MUST BE PART OF THE DECISION

A New Requirement for NSW Clubs Facial recognition technology is about to move from an emerging surveillance technology to an essential component of gaming compliance in NSW. The NSW Government has…
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NEW CASH RECYCLER TARGETS PUBS AND SMALLER CLUBS WITH SUB-$185K DAILY CLEARANCES

Banktech has launched a new cash recycler designed specifically for pubs and smaller clubs, giving venues with lower daily cash volumes access to cash recycling technology at less than half the cost of…
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FROM 20–30 MINUTES TO UNDER 5: FOUR MONTHS AT THE OXFORD HOTEL BATHURST

It’s easy to talk about what a digital AML payout process should look like. It’s more useful to see what actually happens in a venue once it’s running. The Oxford Hotel Bathurst went live with Checkd…
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BANKTECH MINI CASH RECYCLER – BRINGING BIG VENUE CASH CONTROL TO SMALLER PUBS AND CLUBS

Bringing Big Venue Cash Control to Smaller Pubs and Clubs For many smaller pubs and clubs, managing cash remains a necessary but time-consuming part of daily operations. From preparing floats and counting…
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THE HIDDEN SAVINGS IN SMARTER CASH HANDLING

For many venues, the cost of cash handling is far greater than it appears on a balance sheet. While cash remains an important part of daily operations, the process of counting, balancing and securing it…
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EMPOWERING NEWCASTLE’S COMMUNITY HEART: BERESFIELD BOWLING CLUB PARTNERS WITH PAYSAFEGO TO SET THE GOLD STANDARD FOR TECH-FORWARD CLUBS

Beresfield Bowling Club (affectionately known as the Bero Bowlo), a cornerstone of the Newcastle community, is taking a bold step forward in the compliance operations space. By adopting the PaySafeGo compliance…
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CRUZ PAYOUTS: NOW LIVE IN NINE VENUES

Cruz Payouts is now live in nine venues across New South Wales — a major milestone in bringing secure, compliant, cloud-based payouts to the pub and club sector. We are proud to partner with three…
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BUILDING STRONGER CLUBS THROUGH THE CLUB DIRECTOR TRAINING SUITE

Strong club governance is about more than meeting regulatory requirements. It requires directors and leaders to have the knowledge, confidence and skills to make informed decisions, manage risk and guide…
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