Operations

All the latest operations news from the industry

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IT’S NOT JUST A CAR PARK…IT’S A VIP SERVICE OPTION

It’s a busy weekend and the club carpark is quickly filling up with members coming for dinner and a show. By 7pm when all the spaces are taken, five of your valued top tier customers turn up to spend…
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6 GREAT WAYS TO REDUCE ABSENTEEISM AND TURNOVER RATES

The hospitality industry experiences significant employee turnover and absenteeism, having historically had one of the highest turnover rates among private sectors, even prior to the pandemic. These factors…
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CROWN RESORTS RETAINS MELBOURNE CASINO LICENSE

Victorian Gambling and Casino Control Commission (VGCCC) has announced Blackstone-owned Crown Resorts has been allowed to keep its license to operate its flagship Melbourne casino. The decision comes…
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YOUR MICROSOFT OFFICE 365 EMAILS TARGETED BY HACKERS

Microsoft Office 365 software forms an integral part of any modern business, but due to its market dominance, particularly emails, it has become a preferred attack method for professional hackers. Microsoft…
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JULY 1 RGO REGULATIONS DEADLINE.  IS YOUR VENUE READY?

With the risk of potential fines exceeding $30,000 for non-compliance, the stakes have never been higher for gaming venues. The July 1, 2024, deadline is looming, so ensure your club or pub meets the Responsible…
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BUSINESS NSW ASKS FOR “PT FLEXIBLE ONGOING EMPLOYEE”

Business NSW has submitted a draft to the Fair Work Commissions review of awards requesting a new category of employee. Part-time workers will be able to agree to a 10 per cent loading in return for their…
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REDEEMX MERCHANT APP

redeemX Merchant App: expand your brand footprint and extend your loyalty program outside your venue. Grow your venue’s exposure within your local community by allowing members to earn and redeem…
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EXACT TECHNOLOGIES – AT THE CUTTING-EDGE OF SECURITY!

5 essential components of modern security in the hospitality & gaming sector are on show at the Exact Technologies stand – Stand 598, next door to IGT! Take in a demonstration, watch how they…
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TITO TICKETS – KANZAKI

Australia's vibrant gaming scene is a testament to its patrons' passionate engagement and the industry's commitment to quality. At the heart of this successful mix is an often-underestimated component…
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PUBS AND CLUBS NOW IN THE SPOTLIGHT

Now it’s the pubs and clubs turn... First the casinos were in the firing line from the Anti Money Laundering regulator AUSTRAC, with findings of disregard for their obligations to comply with AML/CTF…
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INFINITePOS – THE TRUSTED CLUB POS PARTNER

The hospitality industry is a highly competitive space with clubs and pubs looking to differentiate themselves from many local café, hotel and restaurant offerings. The trend towards a better customer…
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MANAGING THE KEYS TO SECURITY TECHNOLOGY – ON SHOW AT AGE

The keys to electronic security for the club and gaming sector will be on show at the Exact Technologies stand at AGE – Stand 598. Access Control - the award-winning Gallagher access control. …
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