Operations

All the latest operations news from the industry

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A SIMPLE APPROACH TO SECURITY IN NEW (OR REFURBISHED) VENUES.

The most costly part of any building project or refurbishment is driven by variations and re-work – changes to work already done. Not only do re-works add cost but they also push out completion dates…

THERMAL BODY TEMPERATURE READERS – ADDED PROTECTION AFTER DEC REOPENING

NSW venues can reopen to all customers, both vaccinated and unvaccinated (at their discretion) after Dec 15, and the QLD government has this week announced borders will open to fully vaccinated interstate…

JEFF BEZOS’ 5 KEY DECISION-MAKING PRINCIPLES

Jeff Bezos led Amazon to mammoth success by using a particular set of principles when he needed to make important decisions for the company. The principles were discussed in a new book, “Flywheels:…

ARE YOU APPROACHING YOUR ANALYTICS SYSTEMATICALLY?

Let’s talk about the four principles of analytics. We all know these, for the most part. The difference is when you follow through on all four of them every time. As properties are reopening and with…

HOW TO CREATE A CINEMA-LIKE EXPERIENCE IN YOUR HOME, CLUB, HOTEL OR OFFICE

Size matters when it comes to creating an immersive entertainment experience. Sadly, though, there’s usually a pay-off between screen size and quality, with many larger home theatre setups suffering…

MANAGED IT SERVICES CAN SAVE YOUR CLUB $$$

The traditional way of handling IT system technical problems is the break-fix cycle, or worse… the break-Band-Aid cycle. With increased digitisation, network interactions, security of sensitive data…

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BREW ACCOUNTING AUTOMATE PROCESSES TO SAVE TIME & COSTS

In good times we tend to focus solely on increasing and growing profits across all integrated business units within our hospitality companies. When times become tougher, we need to also focus on cost savings…

CRAFT BEER SALES BOOM ONLINE THROUGH COVID-19

Created by craft beer retailer Beer Cartel, the 2020 Australian Craft Beer Survey is the most comprehensive study ever undertaken with Australian craft beer drinkers. It is the fifth year the study has…

USING FACIAL RECOGNITION TECHNOLOGY TO MANAGE GAMBLING SELF-EXCLUSION LISTS

The NSW Government is proposing a new bill which puts the onus on venues to identify and assist problem gamblers, and their families, in a manner comparable to that of responsible service of alcohol laws. There…

THREE SYDNEY BARS HAVE BEEN NAMED IN THE WORLD’S 50 BEST BARS AWARDS

Sydney's strong bar scene continues to be recognised by The World’s 50 Best Bars awards, which were announced this week in London. For the second year, 1950s Vegas-inspired cocktail bar Maybe Sammy was…

SINT – THERMAL BODY TEMPERATURE READERS AND PEOPLE COUNTERS INTEGRATES WITH PAGING

For most clubs the realisation is that it’s not if, but when will they have a member or visitor walk in their club who is notified as a positive COVID-19 case days later. There isn’t a lot you can…

USING FACEBOOK PIXEL, EVENTS & CONVERSIONS TO IMPROVE YOUR VENUES DIGITAL MARKETING

More than ever, social media is becoming a strong tool for marketing managers in clubs and hotels to connect directly with visitors and members, building relationships with guests and potentially building…