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A DIVINE HAND IN RGOS SUCCESS: PARTNERING WITH CHAPLAINS FOR SAFER GAMBLING

Gamble Aware Week 2024 encourages people to reflect on their gambling and the gambling of those around them. It is also a good time for Clubs and Pubs to reflect on their harm minimisation practices, and…
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TOP 10 TIPS FOR LINKING SOPS TO CX GLORY

What does excessive staff turnover, high training costs, shrinking talent pools, extended operating hours and week-long trading days all have in common? They all pose significant challenges to delivering…
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NEW DIGITAL INCIDENT REGISTER FOR NSW LIQUOR AND GAMBLING COMPLIANCE

In response to the requirements set by Liquor & Gaming NSW (L&GNSW) for maintaining a digital incident register and/or digital gambling incident register, ERM Online has introduced the NSW Liquor…
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LOOKING AHEAD TO MARKETING IN 2025: KEY TRENDS

Marketers who want to stay ahead of the curve must not only adapt to changes but anticipate them. From the rise AI to the growing importance of sustainability in brand messaging, these new trends represent…
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IN THE NEWS – CASINOS

Star Entertainment Keeps Sydney Casino Open, Gets Fined Again Star Entertainment has been fined again by the NSW Independent Casino Commission (NICC) but is allowed to continue operating gaming…
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GO WITH GSL – THE ALL-INCLUSIVE LOYALTY CARD AND BENEFITS PROGRAM FROM NEXT PAYMENTS!

What is the GSL Loyalty Program? Next Payments’ GSL Loyalty Program is an enhanced prepaid eftpos, loyalty, and promotions management program that maximises value for your venue and members. The…
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THE RESULTS ARE IN! JP MORGAN 15th ANNUAL SLOT SURVEY 2024

Each year JPMorgan completes their Annual Australian Slot Survey. Input from club, casino and hotel Gaming Managers and General Managers is compiled to provide an insight into the current market trends.…
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NSW GOVT FLAGS REMOVAL OF 5KM RULE

It’s the antiquated rule that has stopped thousands across NSW from enjoying a quiet beer and a schnitzel. But the Minns government, as part of what it calls a war on red tape, is about to rip it…
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EBET IS THE FIRST TO MARKET WITH A FULLY APPROVED DIGITAL MEMBERSHIP THAT CAN BE USED ON A GAMING MACHINE

Ebet’s game-changing Tapit technology has officially been approved by NSW Liquor & Gaming for rollout to all NSW clubs and hotels—effective immediately. What is Tapit? Tapit eliminates the…
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TRANSFORM YOUR VENUE INTO THE ULTIMATE RACING DESTINATION

SportsPick is Entain Venues’ all-inclusive Sports and Race tipping platform designed to bring patrons into your venue and keep them coming back week after week. Take the effort out of your local tipping…
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LEADING THE DATA REVOLUTION

In today’s world driven by data, gaming service providers are tasked with utilising the expanse of available data to make informed and timely decisions, creating better experiences for patrons. In Victoria…
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AUSTRALIA’S NEW DIGITAL ID COULD CHANGE GOING OUT FOREVER

The government's proposed new digital ID where a mobile phone will replace physical documents has sparked widespread concerns from security experts and non-Labor MPs. Government Services Minister Bill…
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