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FACIAL RECOGNITION IS COMING TO NSW CLUBS: WHY CYBERSECURITY MUST BE PART OF THE DECISION

A New Requirement for NSW Clubs Facial recognition technology is about to move from an emerging surveillance technology to an essential component of gaming compliance in NSW. The NSW Government has…
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THE VALUE OF PRIVATE SPACE ON A GAMING FLOOR

Privacy has moved from a nice to have to a genuine differentiator in Australian gaming rooms. Players increasingly want to choose how visible they are, and venues that offer that choice tend to hold players…
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HERD THE RUMBLE

In the North American market, Aristocrat’s Buffalo games are iconic amongst venues and players. So, it’s great to see the brand coming down under. Aristocrat is introducing Buffalo Strike to Australia.…
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THE LIVE MUSIC DISCOUNT EVERY NSW VENUE IS NOW BEING ASKED TO EXPLAIN

New South Wales has just passed what the government calls world-first legislation to support live music, and at the same time a Sydney Morning Herald investigation has put the spotlight on who is actually…
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LIQUOR & GAMING NSW TARGETS POKIES SHUTDOWN HOURS COMPLIANCE

Liquor & Gaming NSW (L&GNSW) is stepping up efforts to reduce gambling harm through an intelligence-led operation targeting compliance with new mandatory gaming machine shutdown requirements. As…
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FROM MEXICO CITY TO ISAN: THE FLAVOURS YOUR GUESTS WILL BE ASKING FOR NEXT

Menu trends travel faster than they used to, and pub, club and hotel kitchens are well placed to catch them. Recent commentary from the editors of The Age Good Food Guide, new forecasts from US food intelligence…
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THE STAR: SIGNS OF PROGRESS

The Star Entertainment Group has reported a substantial improvement in its financial result as it continues to restructure the business and address the regulatory issues that have placed significant pressure…
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TWO WAYS MENUS ARE WINNING ATTENTION

Standing out on a crowded strip or in a competitive dining precinct has never been easy, and two very different Australian food stories from the past few weeks show just how differently venues are tackling…
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MORE THAN PAGING: CONNECTING THE SYSTEMS BEHIND THE VENUE

For many clubs, paging has traditionally meant one thing: getting a message to a staff member on the gaming floor. But as venue technology becomes increasingly connected, the role of paging is changing. Notify.Me…
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WHAT IF BETTER COMPLIANCE MEANT A BETTER CUSTOMER EXPERIENCE?

One of the most common pieces of feedback we hear about ComplyIQ isn't actually about compliance. It's that the customer journey is better. Compliance has traditionally added time to a payout. More…
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THREE MONTHS, ONE BIG CASH RUN: PREPARE WITH NEXT PAYMENTS!

The Golden Quarter is about to be underway: footy finals, the Spring Racing Carnival, and end of year festivities – which means more patrons in your venue! And with a spike of patronage, comes a spike…
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THE ANATOMY OF A HIGH QUALITY GAMING BASE

Gaming bases are often overlooked when considering the performance and longevity of a gaming floor, yet they play an important role in supporting the machine, player experience and long-term maintenance.…
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