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AUSTRAC orders independent audit of Bankstown Sports
Australia’s financial crimes regulator, AUSTRAC, has ordered Bankstown District Sports Club to appoint an external auditor amid concerns the club’s anti-money laundering and counter-terrorism financing controls may not be sufficiently robust to prevent criminal exploitation through poker machines and gaming operations. The directive, issued under section 162 of the Anti-Money Laundering and Counter-Terrorism Financing Act…
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Powerball approaches $9 billion winning milestone
Aussie players are on the brink of cracking a staggering $9 billion in Powerball division one winnings, with the next big win poised to deliver the milestone. Last week’s 30th anniversary $40 million has jackpotted to $60 million this week. Since the first Powerball draw held on Thursday 23 May 1996, 587 Powerball division one…
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The role of strong governance in venue’s AML/CTF compliance
The AUSTRAC reforms place increasing responsibility on governance structures. Compliance officers, executives and directors need to have the visibility required to demonstrate oversight. It is universally accepted among executive leadership that robust governance constitutes the foundation of high-performing organisations and boards. However, the practical application of this principle requires more than merely adhering to meetings…
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From Mastercard to the members’ bar: global compliance platform utilised by Australian clubs to fight financial crime
The Cherryhub and BNDRY partnership has quickly established itself as a leading AML/CTF technology offering for some of Australia’s largest and most respected club groups, despite the industry-tailored compliance solution only formally launching mid last year. Castle Hill RSL Group, Easts Group, The Juniors Group of Clubs and Twin Towns Services Club are among the…
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Parents reminded of gambling influence on children in new campaign
Parents and caregivers are being reminded about their role in shaping children’s attitudes towards gambling in a harm minimisation campaign from the NSW Office of Responsible Gambling. Former Canberra Raiders star and social media influencer Luke Bateman is fronting the GambleAware Parents’ Campaign, which targets men who have teenage children or play an influential role…
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Ladbrokes and Neds breach gambling self-exclusion rules
In a recent article from ACMA: Entain, the parent company of wagering services Ladbrokes AU and Neds AU, has entered into a court-enforceable undertaking after an Australian Communications and Media Authority (ACMA) investigation found more than 500 breaches of national self-exclusion rules. The ACMA found that Entain opened accounts for and provided wagering services to people registered with BetStop –…
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The Drop test drives IGT’s Golden Guardian
Golden Guardians is a high volatility gaming family designed to deliver a structured, yet layered player experience built around a Hold and Spin mechanic. The game introduces a ‘Jaws’ symbol that includes clustered cash-on-reel values, making it easier for players to achieve the six cash-on-reels required to trigger the Hold and Spin feature. Once activated,…
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When algorithms go all in: AI gambling addiction
The idea of artificial intelligence behaving irrationally is usually framed around hallucinations or factual errors. But a more unsettling pattern is emerging, one that looks far more human. Under certain conditions, advanced large language models are beginning to display behaviours that closely resemble gambling addiction. Recent research from the Gwangju Institute of Science and Technology…
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In the news
TAB Live approved for VIC and NSW TAB Live, Tabcorp’s live betting device, has been approved for clubs and pubs in VIC and NSW. TAB Live allows punters in clubs and pubs to tap their phones and place bets during live sport and racing events. Read more >>> TAB Live gets sign off in Victoria…
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Latest illegal online gambling websites blocked
The ACMA has requested that Australian internet service providers (ISPs) block more illegal online gambling and affiliate marketing sites, after investigations found these services to be operating in breach of the Interactive Gambling Act 2001. The latest sites blocked include: Bass Bet BetWhale CasinOK Cleobetra Diva Spin FatPirate Free Spinz Gransino JackBit Legiano Mafia Casino…
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Gaming: what data should we be tracking?
I am often asked what data I look at on a regular basis to keep my finger on the gaming pulse. There are always intricate analyses I complete for specific projects, but there are some regular reports I investigate every month… without fail. Here are some areas for analysis that are important in gaming data…
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Basic guidelines for your customer service team
We all appreciate the importance of a strong customer service or gaming host team and their effectiveness when it comes to our club or pubs bottom line. However, we rarely arm them with a set of guidelines on how to handle the situations that crop up in their day to day role – a role…