Operations

All the latest operations news from the industry

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PUB ROBBERIES ON THE RISE AGAIN

As times get tougher people resort to extreme measures to fund their needs and a recent spate of armed robberies confirms these crimes are on the rise. The last month in Sydney alone there has been several…
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NEW UPDATE TO LINKEDIN SETTINGS YOU NEED TO CHECK

LinkedIn is using Aussie users’ data to train AI models, unless they change their settings to opt out. A setting called ‘Data for Generative AI Improvement’ has been automatically switched on…
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NSW GOVT FLAGS REMOVAL OF 5KM RULE

It’s the antiquated rule that has stopped thousands across NSW from enjoying a quiet beer and a schnitzel. But the Minns government, as part of what it calls a war on red tape, is about to rip it…
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LEADING THE DATA REVOLUTION

In today’s world driven by data, gaming service providers are tasked with utilising the expanse of available data to make informed and timely decisions, creating better experiences for patrons. In Victoria…
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REPORTING FROM AGE – THE BIG TOPIC: SYSTEM VULNERABILITY

One of the great benefits of attending AGE is the chat … chatting with managers who are facing challenges daily. You immediately get a gauge on the issues that are top of mind for club managers and directors. This…
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STREAMLINE YOUR GAMING FLOOR: WHY QUALITY TITO TICKETS ARE ESSENTIAL FOR SMOOTH OPERATIONS

If your venue has recently transitioned to TITO or expanded the number of machines on the floor, it’s important to ensure you have the right quantity of tickets on hand to avoid any disruptions. Understanding…
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FORMER LABOR LEADER WARNS GAMBLING CARD COULD DEVASTATE PUBS AND CLUBS

In the first comments from Labor about the Berejiklian government's plans to move to cashless poker machines and a gambling card, Mr Daley said the focus should be on saving jobs. The changes would…
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COUNCIL PREPARES TO ‘TURN MELBOURNE BACK ON’ WITH MAJOR OVERHAUL TO OUTDOOR DINING PRECINCTS

The City of Melbourne has identified six key dining precincts that will be transformed into outdoor eating areas this summer in a bid to help hospitality businesses recover from coronavirus shutdowns. The…
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PLANNING ARCHITECTURAL AND DESIGN DEVELOPMENT IN A POST-COVID MARKET

Many of our hospitality venue owners have asked us questions around COVID, and what they need to do to prepare for the future. The questions we are most frequently asked are:  “What is life going to…
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NEW DATA SHOWS DISCRETIONARY SPENDING LIFTING

New data released today by illion shows how the Australian government’s textbook stimulus response offset falling spending in the rest of the economy. During the COVID pandemic Australian consumer…
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2020 MARKETING/GAMING MASTERCLASS & WORKSHOP. LAST CHANCE FOR SYDNEY WORKSHOP

As venues reopen in NSW, Gaming, more than ever, is delivering the majority of your club’s revenue. Marketing is the vital link in player development, player experience and communications with your gamers.…
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IT’S NOT A REOPENING BUT A REBUILDING

For the hospitality industry, the first lesson is that we are not reopening properties, we are rebuilding the hospitality businesses. Almost all aspects of the casino business have been impacted by…
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