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SURVEY – REWARDS PROGRAMS IN THE AUSTRALIAN HOSPITALITY INDUSTRY

The Point of Loyalty is a leading Australian Loyalty and Rewards Program research organisation who publish the annual loyalty program research study For Love or Money tracking significant trends and changes…
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VENUE SPOTLIGHT: GREENBANK SERVICES CLUB

Greenbank Services Club, a long-time partner of CTA Training, has unveiled a stunning $20 million redevelopment, transforming the member experience with innovative spaces like 'The Barrel Room' and 'The…
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POKIES SUPER TAX FOR NSW CLUBS?

2GB’s MARK LEVY takes aim at NSW Premier Chris Minns over the potential announcement of a surprise super gaming tax to be imposed on clubs. According to Levy, the Premier and Treasurer committed to…
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WHAT TABCORP’S “TAP-IN-PLAY” MEANS FOR HOSPITALITY VENUES

Tabcorp is preparing to roll out a live sports betting feature across licensed pubs and clubs. In what is being hailed as a first-of-its-kind initiative in the country, the wagering giant is leveraging…
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SECURE YOUR VENUE WITH THE ULTIMATE DUO IN CASH MANAGEMENT

Take your operations to the NEXT level with the Cash Recycler and Concilio from Next Payments. Say goodbye to tedious cash counting and hello to streamlined and secure cash management! What is a…
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THE POINT OF LOYALTY – FUTURE PROOF YOUR REWARDS PROGRAM

Loyalty programs, rewards and membership programs, VIP programs, discount clubs ... you name it, they are here, there and everywhere! It’s time to challenge the same-same and status quo of programs. It’s…
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MEMBERSHIP A TOP PRIORITY SAYS SENPOS POINT OF SALE

In Australia’s evolving hospitality industry, finding a reliable point of sale provider who can help you maximise efficiencies, business profitability and customer engagement is essential for any club,…
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POST PANDEMIC LOYALTY – DO YOU KNOW WHAT YOUR CUSTOMER’S EXPERIENCE EXPECTATIONS ARE?

In October 2021, the industry re-opened from the last lockdown. Fast forward 21 months and it is clear that customers and their expectations have changed. Consumers, now more than ever, are looking for…
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GAMING INDUSTRY ICON LEN AINSWORTH TURNS 100

Len Ainsworth started Aristocrat 70 years ago at the age of 30 while he was working at his father’s dental equipment manufacturing business. In 1953 he started manufacturing poker machines from that…
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LED DISPLAY SOLUTIONS GIVE NELSON BAY BOWLING CLUB A VISUAL UPGRADE

Nelson Bay Bowling Club wanted to give the premises a facelift. They wanted to do an upgrade that would completely transform the customer experience by creating a massive visual feature. To achieve…
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HOW UNTANGLE HELPS YOU PREPARE FOR MORE CYBER ATTACKS

The Australian Government recently announced an offensive against cybercriminals using a task force to “hack the hackers” following a data breach that has exposed millions of people’s personal information.…
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MORRIS HOUSE IS MELBOURNE’S NEWEST FOUR-LEVEL PUB

Melbourne CBD welcomed its newest 4-level pub, Morris House on Monday 10th July, following a transformational $4 million renovation. Designed by architect Red Design, Morris House boasts a new-look…
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