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Information TechnologySint – Notify.Me – more than paging: connecting the systems behind the venue
For many clubs, paging has traditionally meant one thing: getting a message to a staff member on the gaming floor.
The Drop – The Hospitality and Gaming Network
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Matcha, spritz and the value squeeze
Australian hospitality venues are, on paper, busier than they’ve been in years. New transaction data shows the number of diners served nationally is up 9 per cent year-on-year. The trouble is what’s happening to the other side of the ledger. The spend-per-diner problem Research from business banking company Zeller, based on transaction data and a…
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Does your AML software fit your business?
Does your AML software fit your business? Or was your business made to fit the software? Choosing AML software is no longer simply a question of moving away from spreadsheets and manual processes. For pubs and clubs, the bigger question is whether the software actually understands the business it is being asked to support. A…
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The hidden savings in smarter cash handling
For many venues, the cost of cash handling is far greater than it appears on a balance sheet. While cash remains an important part of daily operations, the process of counting, balancing and securing it often consumes valuable staff time and introduces unnecessary risk. This is where Banktech’s Cash Recycler is delivering measurable savings for…
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Performance appraisals are changing
The traditional annual performance appraisal is undergoing a significant transformation. Rather than sitting down once or twice a year to assess what an employee has achieved, organisations are increasingly moving towards continuous, real-time and more personalised performance management. The change reflects a workplace where expectations, technology, customer demands and business priorities can shift rapidly, making…
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Gaming payouts & AML: getting compliant
You’re Invited: Cruz Technologies Lunch You’ll know the pressure building around gaming payout compliance, with the Independent Liquor and Gaming Authority (ILGA) and the Australian Transaction Reports and Analysis Centre (AUSTRAC) both sharpening their focus on large payouts and high-risk transactions. What is Cruz Payouts? In short, it takes cash out of large gaming payouts.…
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Facial recognition is coming to NSW clubs: why cybersecurity must be part of the decision
A New Requirement for NSW Clubs Facial recognition technology is about to move from an emerging surveillance technology to an essential component of gaming compliance in NSW. The NSW Government has confirmed that facial recognition technology will be mandated in hotels and clubs to support the introduction of a statewide exclusion register. The technology is…
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Stronger protections – NSW gambling reform
The Minns Labor Government has announced a major Gaming Reform Package aimed at reducing gambling harm, strengthening anti-money laundering protections and increasing regulatory oversight across NSW. Key measures include a statewide self-exclusion register expected to be operational in 2028, third-party exclusions initiated by police, venues, family or friends, and mandatory facial recognition technology to support…
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From 20–30 minutes to under 5: four months at the Oxford Hotel Bathurst
It’s easy to talk about what a digital AML payout process should look like. It’s more useful to see what actually happens in a venue once it’s running. The Oxford Hotel Bathurst went live with Checkd in April. It’s a single-site hotel in regional NSW with 20 EGMs. Payouts over $5,000 don’t happen every week…
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Smart Talent. Smart Choices. Smarter Outcomes
At Smart Talent, we connect exceptional people with exceptional businesses across the hospitality, clubs, and entertainment industries. Our boutique executive recruitment approach goes beyond matching skills and experience. We focus on cultural fit, leadership capability, and long-term success, ensuring the right people are placed in the right organisations. Whether you need end-to-end recruitment support or…