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Survey – rewards programs in the Australian hospitality industry
The Point of Loyalty is a leading Australian Loyalty and Rewards Program research organisation who publish the annual loyalty program research study For Love or Money tracking significant trends and changes in the Australian loyalty and rewards landscape. The Drop in collaboration with the Point of Loyalty, are surveying club, casino and hotel managers currently…
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What Tabcorp’s “tap-in-play” means for hospitality venues
Tabcorp is preparing to roll out a live sports betting feature across licensed pubs and clubs. In what is being hailed as a first-of-its-kind initiative in the country, the wagering giant is leveraging its extensive retail footprint to introduce in-play betting through its mobile app directly within on-premises venues. This pilot program, starting with two…
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Secure your venue with the ultimate duo in cash management
Take your operations to the NEXT level with the Cash Recycler and Concilio from Next Payments. Say goodbye to tedious cash counting and hello to streamlined and secure cash management! What is a Cash Recycler? The Cash Recycler (TCR) is a secure, reliable and efficient cash management solution, ideal for venues with multiple tills, EGMs…
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Double the benefits – half the price!
Thinking about going paperless & cashless on your gaming floor? There’s never been a better time to make the switch. Meet CardPAY – our smart, seamless way to handle gaming transactions without the hassle of tickets. It works hand-in-hand with your digital membership cards, so your patrons can move credits on and off machines with…
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In the news: Novomatic to fully acquire Ainsworth
In a significant move within the global gaming technology sector, Novomatic AG Group has announced plans to acquire all remaining shares of Ainsworth Game Technology, offering $1.00 per share under a Scheme of Arrangement. The announcement was made on April 28, 2025. Novomatic, Europe’s largest gaming technology company, already owns a 52.9% stake in Ainsworth,…
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Balancing reform and survival: why gaming revenue matters for ACT clubs
In an attempt to reshape the future of community clubs, the ACT Government has launched an independent inquiry into the club industry, aiming to shift the sector away from its reliance on gambling revenue. Set to begin mid-2025, the inquiry will play a pivotal role in crafting a 20-year roadmap toward a more diversified, sustainable…
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A new era for Star casinos
Australia’s hospitality landscape is witnessing a seismic shift as one of its most prominent gaming operators, Star Entertainment, begins a radical transformation. Once a billion-dollar giant synonymous with luxury and high-rolling glamour, Star is now confronting the hard realities of a changing market, tighter regulations, and plummeting revenues. But there’s a new chapter unfolding—one that…
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Aristocrat gets extra spicy with More Chilli
In a market where familiarity and innovation must combine, the popular More Chilli brand makes a return with three new games: Habanero Heater, Extra Spicy, and Mas Pollo. The More Chilli Link games are the second launch game family for Aristocrat’s The Baron cabinet. The new game line-up builds on the legacy of the original…
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What characteristics of pokies are associated with higher risk gambling?
As part of the National Gambling Trends Study 2023 the Australian Gambling Research Centre has published a new research summary, covering time limits, mandatory 15-minute breaks, credit limits and closing times. The report outlines: Key messages Intervention based on poker machine gambling duration Several casinos have recently introduced time limits including mandatory 15-minute breaks after…
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Aristocrat’s Cashman Link – 1st on the Baron.
This week, Aristocrat’s new cabinet The Baron is officially released in NSW and Cashman Link is one of the first game families to go live. The Cashman character will resonate with many of your players, but the games have been modernised to include current game trends. The original Cashman character was popular for tossing out…
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The Gaming & Marketing Edge – smarter strategies for better performance
With rising economic and regulatory pressures, staying ahead in gaming requires strategy, not guesswork. This course equips you with insider knowledge on how to attract and retain players, leverage data for smarter decisions, boost player engagement and optimise your gaming floor—ensuring your venue remains profitable and competitive. Who Should Take This Course? Whether you’re new…
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5 Things that improve your gaming room atmosphere
We can’t control the economy and there are always minor issues that we can’t change but what we can, and should always control, is the atmosphere in our gaming floors for our players. That is what makes them feel comfortable and brings them back for more visits. Here are five things I do to ensure…