• Operations15 Dec

    Introducing the next gen CRT – the future of cash redemption

    Meet the newest member of our Cash Redemption Range – the Next Gen CRT Next Payments’ Next Gen CRT is a game changer to help elevate your venue’s gaming operations and enhance the patron experience like never before.     What sets the Next Gen CRT apart from the rest? The Next Gen CRT takes…

  • Operations15 Dec

    2025 Vision: ignite your venue’s success with a strategic plan

    When was the last time you looked at your strategic plan, or is it tucked away in a drawer somewhere? Think of it as your venue’s annual service – are you ready to tune-up for a winning 2025 and beyond? The hospitality landscape is a battlefield, with constant shifts in trends, evolving legislation and markets.…

  • Gaming9 Dec

    Mastering efficiency, simplified

    In the fast-paced hospitality and gaming industries, efficiency is essential. At Choice Paper, we’ve designed our services to simplify your operations and elevate your customer experience.   Comprehensive Solutions, One Partner As a one-stop shop, we provide everything from food service packaging to gaming supplies. Consolidating your needs with us means saving time, reducing complexity,…

  • Gaming2 Dec

    Ensuring responsible gambling oversight: RGBO training for your board of directors

    Liquor & Gaming NSW now mandates that Directors of hospitality venues who offer any gambling services, must complete the Responsible Gambling Board Oversight (RGBO) training by the revised deadline of 30 June 2025. This is further to the Responsible Gambling Officer (RGO) requirements introduced earlier this year. This initiative places accountability at the forefront, ensuring…

  • Operations24 Nov

    No card? no problem with Next Payments!

    Tap & Go withdrawals are underway on Next Payments’ entire ATM range, allowing customers to conveniently withdraw cash or make a balance enquiry with a simple tap of their card or digital wallet! Fast, secure and convenient, Tap & Go is changing how Aussies access their cash. Say goodbye to long ATM queues and hello…

  • Gaming17 Nov

    New digital incident register for NSW liquor and gambling compliance

    In response to the requirements set by Liquor & Gaming NSW (L&GNSW) for maintaining a digital incident register and/or digital gambling incident register, ERM Online has introduced the NSW Liquor and Gambling Incident Register Form. This form ensures compliance with legislative changes and will be updated by ERM whenever regulations are revised. The form is…

  • Operations16 Nov

    New digital incident register for NSW liquor and gambling compliance

    In response to the requirements set by Liquor & Gaming NSW (L&GNSW) for maintaining a digital incident register and/or digital gambling incident register, ERM Online has introduced the NSW Liquor and Gambling Incident Register Form. This form ensures compliance with legislative changes and will be updated by ERM whenever regulations are revised. The form is…

  • Operations10 Nov

    Understanding BPA: what IT is, and why you should avoid IT

    BPA (Bisphenol A) is a chemical commonly found in plastics and resins. When BPA-containing materials come into contact with food and beverages, there’s a possibility of it leaching into these consumables. Once BPA enters the body, it can mimic estrogen, a hormone crucial for regulating many bodily processes, potentially causing disruption in hormone function. High…

  • Operations3 Nov

    Navigating security challenges: IP cameras and facial recognition in today’s cyber landscape.

    As the digital landscape evolves, the security measures that businesses rely on are increasingly scrutinised. Among the most significant developments in surveillance technology are Internet Protocol (IP) cameras and Facial Recognition & Video Management Systems (VMS).  While these tools offer enhanced security and operational efficiency, they also introduce a range of cyber security risks that…

  • Operations27 Oct

    Track your club’s strategic plan, agendas, minutes & more with Board360

    A challenge for many clubs is the lack of process for accountability on Strategic Plans and Corporate Governance. The Strategic Plan sits on a desk collecting dust, or on a shared server waiting to be saved over or accidentally deleted. Worse still, a new Board or Committee are appointed with no record of progress or…

  • Top 10 tips for linking SOPs to CX glory

    What does excessive staff turnover, high training costs, shrinking talent pools, extended operating hours and week-long trading days all have in common? They all pose significant challenges to delivering a consistent in-Club experience to members and guests. With 10+ years working to enhance CX across hospitality industry, we observe that high performing businesses embrace SOPs…

  • Gaming20 Oct

    New digital incident register for NSW liquor and gambling compliance

    In response to the requirements set by Liquor & Gaming NSW (L&GNSW) for maintaining a digital incident register and/or digital gambling incident register, ERM Online has introduced the NSW Liquor and Gambling Incident Register Form. This form ensures compliance with legislative changes and will be updated by ERM whenever regulations are revised. The form is…