• Operations12 Oct

    Australia’s plastic ban – how prepared is your business?

    In recent years, Australia has been taking significant steps to reduce plastic waste, with a particular focus on single-use plastics. These regulations target everyday items such as straws, cutlery, and food and beverage containers. As of now, most states and territories have banned or are phasing out single-use plastic items, with an emphasis on finding…

  • Gaming22 Sep

    Leading the data revolution

    In today’s world driven by data, gaming service providers are tasked with utilising the expanse of available data to make informed and timely decisions, creating better experiences for patrons. In Victoria alone, the data suggests that on an average day across all EGMs in the state there are circa 62M games played across 175K player…

  • Operations15 Sep

    Reporting from AGE – the big topic: system vulnerability

    One of the great benefits of attending AGE is the chat … chatting with managers who are facing challenges daily. You immediately get a gauge on the issues that are top of mind for club managers and directors. This year it seemed clear there is great concern about the substantial increases in data breach events…

  • Gaming15 Sep

    Streamline your gaming floor: why quality TITO tickets are essential for smooth operations

    If your venue has recently transitioned to TITO or expanded the number of machines on the floor, it’s important to ensure you have the right quantity of tickets on hand to avoid any disruptions. Understanding how much you’ll need can streamline your operations and help you plan more effectively. For reference, a single carton of…

  • Operations15 Sep

    Learning to ‘calm the farm’ in footy finals

    It’s an exciting and busy time of year in the hospitality industry as Clubs and pubs ramp up for the footy finals, Spring Racing Carnival, and before we know it…Christmas parties! It’s also a time when RGOs, Licensees, and front-line hospitality staff, need to find the right balance between encouraging footy fans to enjoy themselves,…

  • Why i’m obsessed with the A.G.E (and you should be too!)

    People often ask me, “Why are you so obsessed with the expo?” Well, after 18 shows, I can confidently say it’s like a rollercoaster I never want to get off. The thrill of planning, the rush of setup, the joy of reconnecting with our valued clients and meeting new ones – it’s a never-ending list…

  • Operations1 Sep

    Perils of pre-loading patrons

    Pre-loading, or consuming alcohol prior to attending a licensed venue, is not new to the hospitality industry, especially in the more expensive entertainment precincts in Sydney. I am sure we all know someone that has gone to a Club or a cheap Pub to “load up” before visiting an expensive restaurant or nightclub…. which begs…

  • HR18 Aug

    Partner with Medilife to keep your community beating!

    Medilife First Aid Kits and Supplies is Australia’s premier provider of first aid solutions. We prioritise the safety and well-being of your staff, customers, family, friends, and the wider community with our extensive range of first aid kits, automated external defibrillators (AEDs), emergency rescue devices, and educational resources. Our holistic approach includes expert support, efficient…

  • Operations12 Aug

    Element Security – for comprehensive electronic security solutions

    Element Security – the hospitality industry’s trusted partner for comprehensive electronic security solutions. From pubs to clubs, we design, install, and maintain systems tailored to your exact security needs. Our expertise in gambling harm minimization and facial recognition sets us apart, but our commitment to overall venue safety and security is unmatched. Element Security providing:…

  • Operations12 Aug

    Element Security: your venue’s guardian

    Experience security redefined. We’re not just experts in gambling harm minimisation and facial recognition—we’re your all-in-one security solution. From design & installation to maintenance, we craft tailored systems that protect your venue, enhance operations, and deliver peace of mind. Our deep-rooted industry knowledge ensures every system is optimised for your unique needs. Unlock the future…

  • Operations12 Aug

    Element Security – experts for everything electronic security

    At Element Security, we’re not just experts in gambling harm minimisation and facial recognition, we’re your all-encompassing experts for everything electronic security. Our deep knowledge of both the security and the hospitality industries equips us with the expertise and dedication to provide quality services across every job we complete. We understand that each venue is unique,…

  • Gaming11 Aug

    The benefits of integrated membership and booking systems in modern hospitality

    In today’s fast-paced digital world, hospitality venues must keep up with the ever-evolving demands of their patrons. One of the most effective ways to achieve this is through integrated membership and booking systems. These systems streamline operations, enhance customer experiences, and ultimately drive loyalty and revenue. At RedeemX, we understand the value of a seamless…