DIGITAL INNOVATION BRINGS RISING CYBER RISKS TO HOSPITALITY VENUES
Australia’s clubs, pubs, and casinos are at the forefront of digital innovation, leveraging cutting-edge technologies, harnessing rich data insights, and shaping strategies to better serve their customers. However, with this digital evolution comes an increase in cyber exposure. The more connected and data-driven our venues become, the more attractive they are to cybercriminals seeking large troves of personal data.
Cyber threats in the hospitality space don’t just target the venues themselves, they impact the entire ecosystem. Suppliers, service providers, staff, and customers all share a slice of the risk. These threats may originate externally through hacking attempts, internally through disgruntled employees, or even as a result of simple human error or inadequate awareness. System integration between software and hardware only increases these vulnerabilities. While the direct financial costs of a breach can be high, the long-term reputational damage can severely impact customer trust and jeopardise future tech adoption—especially emerging innovations like cashless gaming.
The only true defence is a proactive one: constant vigilance, education, and strategic cyber resilience planning.
Security Interactive: Fortifying the Digital Frontline
Recognising the growing threat landscape, Secom Technology has launched Security Interactive, a dedicated cyber security division focused on protecting club and hotel networks in Australia. With an in-depth understanding of hospitality IT ecosystems, they’re well aware of the risks associated with the many internet-connected devices venues use, from refrigeration monitors to HVAC controls, and the multiple network layers operating simultaneously, including gaming and membership systems, POS, communications, Wi-Fi, and security systems.
The Security Interactive team consists of highly experienced Australian-based engineers who specialise in:
- Cyber Security incident response & remediation
- Network Security vulnerability scanning and penetration testing
- Cyber Security incident forensics and reporting
- Third party vendor security management and infrastructure design.
- 24/7 security operations monitoring and intervention centre.
- Implementation of ASIC recommended Cyber Security standards, including the Essential 8 Maturity Model developed by the Australian Signals Directorate
- Advanced Office 365 Security implementation and SOC monitoring.
- Specialised certified Firewall Engineers implement latest standards for perimeter security.
With cyber risk now a core business concern, the launch of Security Interactive signals Secom Technology’s commitment to helping venues stay ahead of threats and fully realise the potential of digital transformation: safely and securely.
Next Steps
Security Interactive are proud to offer this new level of cyber security service to clients who are ready to strengthen their defences and meet evolving challenges. If you would like to learn more about Security Interactive or explore how the Cyber Security Support Agreement can benefit your business, please contact us at and one of our Security Interactive Team Members will contact you.
