Operations

All the latest operations news from the industry

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IT’S NOT JUST A CAR PARK…IT’S A VIP SERVICE OPTION

It’s a busy weekend and the club carpark is quickly filling up with members coming for dinner and a show. By 7pm when all the spaces are taken, five of your valued top tier customers turn up to spend…
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6 GREAT WAYS TO REDUCE ABSENTEEISM AND TURNOVER RATES

The hospitality industry experiences significant employee turnover and absenteeism, having historically had one of the highest turnover rates among private sectors, even prior to the pandemic. These factors…
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CROWN RESORTS RETAINS MELBOURNE CASINO LICENSE

Victorian Gambling and Casino Control Commission (VGCCC) has announced Blackstone-owned Crown Resorts has been allowed to keep its license to operate its flagship Melbourne casino. The decision comes…
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YOUR MICROSOFT OFFICE 365 EMAILS TARGETED BY HACKERS

Microsoft Office 365 software forms an integral part of any modern business, but due to its market dominance, particularly emails, it has become a preferred attack method for professional hackers. Microsoft…
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JULY 1 RGO REGULATIONS DEADLINE.  IS YOUR VENUE READY?

With the risk of potential fines exceeding $30,000 for non-compliance, the stakes have never been higher for gaming venues. The July 1, 2024, deadline is looming, so ensure your club or pub meets the Responsible…
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BUSINESS NSW ASKS FOR “PT FLEXIBLE ONGOING EMPLOYEE”

Business NSW has submitted a draft to the Fair Work Commissions review of awards requesting a new category of employee. Part-time workers will be able to agree to a 10 per cent loading in return for their…
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NOTIFY ME PAGING NOW SUPPORTS CASH TRAX – A LIVE AML REPORTING TOOL

Leading industry technology supplier and developer Secom Technology Group has been busy working on a technology-based way of simplifying the requirements to investigate suspicious gaming activity and reduce…
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FACIAL RECOGNITION – EXACT TECH AT AGE 22 (STAND 598)

You know facial recognition systems can deliver significant benefits to the hospitality industry. Some of the areas where facial recognition can augment your operations are: Strengthening your…
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OUTDOOR SIGNAGE –BRANDING YOU CAN’T IGNORE

Clubs and pubs often think “local” when it comes to their customers and don’t see the need for updated outdoor branding and signage for their venue. But just because your venue has been there for…
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PROTECTING CUSTOMERS AND YOUR BUSINESS WITH THE HELP OF FACE RECOGNITION TECHNOLOGIES

Are you still using traditional methods to spot banned persons or people on a lookout list? Looking at printed photos collected in a thick binder? Or at a wall poster with portraits? As your watch lists…
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NEXT PAYMENTS IS LAUNCHING PAGO EFTPOS – SEE IT AND MORE PAYMENT AND TECHNOLOGY SOLUTIONS AT OUR STAND AT THE AGE 2022.

Next Payments is launching a new EFTPOS terminal: Pago at the AGE. It is designed for hospitality and gaming venues with customisable features like flexible settlements times, integrated tipping, easy…
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CASINO CANBERRA ACCEPTS REVISED $58 MILLION OFFER

Despite a new mystery bidder emerging last week, the owners of Casino Canberra have announced they will sell the venue to the Sydney-based hospitality group that originally offered $52 million in May. To…
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