Operations

All the latest operations news from the industry

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IT’S NOT JUST A CAR PARK…IT’S A VIP SERVICE OPTION

It’s a busy weekend and the club carpark is quickly filling up with members coming for dinner and a show. By 7pm when all the spaces are taken, five of your valued top tier customers turn up to spend…
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6 GREAT WAYS TO REDUCE ABSENTEEISM AND TURNOVER RATES

The hospitality industry experiences significant employee turnover and absenteeism, having historically had one of the highest turnover rates among private sectors, even prior to the pandemic. These factors…
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CROWN RESORTS RETAINS MELBOURNE CASINO LICENSE

Victorian Gambling and Casino Control Commission (VGCCC) has announced Blackstone-owned Crown Resorts has been allowed to keep its license to operate its flagship Melbourne casino. The decision comes…
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YOUR MICROSOFT OFFICE 365 EMAILS TARGETED BY HACKERS

Microsoft Office 365 software forms an integral part of any modern business, but due to its market dominance, particularly emails, it has become a preferred attack method for professional hackers. Microsoft…
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JULY 1 RGO REGULATIONS DEADLINE.  IS YOUR VENUE READY?

With the risk of potential fines exceeding $30,000 for non-compliance, the stakes have never been higher for gaming venues. The July 1, 2024, deadline is looming, so ensure your club or pub meets the Responsible…
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BUSINESS NSW ASKS FOR “PT FLEXIBLE ONGOING EMPLOYEE”

Business NSW has submitted a draft to the Fair Work Commissions review of awards requesting a new category of employee. Part-time workers will be able to agree to a 10 per cent loading in return for their…
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CASH TRAX – A LIVE AML REPORTING

Cash Trax is an AML transaction monitoring, detection and reporting software tool using an AI based machine-learning process that analyses suspicious gaming activity and irregular player behaviours that…
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SET YOURSELF APART WITH BSV DIGITAL DISPLAY SOLUTIONS

We’re all looking for something that differentiates us from the rest, particularly when it comes to the hospitality and gaming industry. With all different trends coming in from overseas, we’re truly…
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CIRCLE SOLUTIONS – SIGN IN FEATURES

Circle is a market leader in providing venues with visitor management hardware and software solutions to streamline visitor and member entry. You can capture visitor information, identify who is coming…
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PROTECTING CUSTOMERS WITH THE HELP OF FACE RECOGNITION TECHNOLOGIES

Staff shortages and changing regulations are adding challenges for casinos as they are required to identify self-excluded, underage or banned patrons. Face recognition can help! Generating real-time…
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EVERI TO SHOWCASE ITS “DIGITAL NEIGHBOURHOOD” AT AGE

Everi Holdings Inc. (“Everi”), a premier provider of land-based and digital casino gaming content and products, financial technology and player loyalty solutions, will showcase its “Digital Neighbourhood”…
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FACIAL RECOGNITION – ALL YOU NEED TO KNOW!

If you’re considering FACIAL RECOGNITION Technology – or just wondering about it – make sure you drop in and have a chat with us - Exact Technologies – at Stand 598. We’ll walk you through a…
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