Operations

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JEFF BEZOS’ 5 KEY DECISION-MAKING PRINCIPLES

Jeff Bezos led Amazon to mammoth success by using a particular set of principles when he needed to make important decisions for the company. The principles were discussed in a new book, “Flywheels:…

ARE YOU APPROACHING YOUR ANALYTICS SYSTEMATICALLY?

Let’s talk about the four principles of analytics. We all know these, for the most part. The difference is when you follow through on all four of them every time. As properties are reopening and with…

HOW TO CREATE A CINEMA-LIKE EXPERIENCE IN YOUR HOME, CLUB, HOTEL OR OFFICE

Size matters when it comes to creating an immersive entertainment experience. Sadly, though, there’s usually a pay-off between screen size and quality, with many larger home theatre setups suffering…

MANAGED IT SERVICES CAN SAVE YOUR CLUB $$$

The traditional way of handling IT system technical problems is the break-fix cycle, or worse… the break-Band-Aid cycle. With increased digitisation, network interactions, security of sensitive data…

AUSTRALIAN VENUE CO LAUNCHES PARTNERSHIP WITH AFTERPAY

Australian Venue Co (AVC) is the first hospitality group in the country to partner directly with Afterpay. The group has launched the new “Dine Now, Pay Later” option on 1 November 2021 at 12 NSW venues,…

WHAT WE CAN LEARN FROM CROWN’S SHREDDED REPUTATION

Quite a lot, it seems. The Hon Ray Finkelstein AO QC delivered his report from the Victorian Royal Commission into the Casino Operator (Crown Melbourne) and Licence on 26 October 2021. This is a…

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THE IMPORTANCE OF A POSITIVE WORKPLACE CLUTURE, PLUS A FREE EBOOK

Article courtesy of Marlowe Bennett & Michelle Watson from BENCHMARQUE – one of Sydney’s leading hospitality and event recruitment agencies.  They presented the recent Drop Workshop “WAYS TO…

HOW SAFE IS YOUR VENUE, CASH AND STAFF?

Sourced from Crime Prevention Unit, Victoria Police and Banktech. There has been an alarming increase in Australian gaming venue robberies over the past 10 years. In Victoria alone, police estimate that…