STAY AML-READY ON EVERY PAYOUT: REGISTER FOR OUR FREE WEBINAR

Compliance built into every payout

Cruz Payouts brings identity verification, KYC, customer risk-rating, payment processing, and record-keeping into a single, end-to-end payout workflow. It’s purpose-built for pubs and hotels running EGMs, so your team meets its AML obligations at the point of payout without juggling multiple systems.

Now an AHA NSW Diamond Partner

We are proud to be a Diamond Partner of the Australian Hotels Association NSW, the peak body for the state’s hotel and hospitality industry. For members, it means direct access to the platform, and to a team that understands both gaming regulation and financial crime risk.

Every state draws the cash line in a different place

The payout is where cash leaves the venue, and it is the highest-risk control point in your operation. The threshold at which a payout must move from cash to cheque or EFT varies by jurisdiction:

NSW: winnings above $5,000 paid by cheque or EFT

QLD: cash capped at a venue-set limit, to a maximum of $5,000

VIC: payouts of $2,000 or more cannot be paid in cash

SA: winnings above $1,000 paid by cheque or EFT

TAS: cash payouts capped at $1,000, with the balance by cheque or transfer

NT: payouts above $1,000 paid by cheque

ACT: cash payouts capped at $1,200, with the balance by cheque or transfer

WA: no pub or club gaming machines, so these rules don’t apply there.

The 2026 AML reforms go further than any cash limit

From 31 March 2026, expanded AML/CTF obligations apply to gaming venues across the country, and they don’t stop at the cash thresholds above. Under the reforms, paying out a machine win is a regulated designated service no matter the amount. For your in-scope payouts, that now means:

• Customer Due Diligence, including identity verification and KYC
• Customer risk-rating and, where needed, Enhanced Due Diligence
• Audit-ready records that show exactly how risk was managed at the point of payout

The larger payouts, above your state’s cash limit, are simply where that risk is most concentrated. Managing it across paper forms, payment terminals, and incident registers is slow, and the gaps it leaves are exactly what regulators look for.

 What AHA NSW membership unlocks

As an AHA NSW member, the Diamond Partnership gives you:

• Priority access to a payout compliance platform built specifically for venues running EGMs
• Support from a team that knows both gaming regulation and financial crime risk
• A partner that understands what running a venue actually involves

See it in action

Join our free webinar for a live demo and a walk-through of what the new obligations mean for your venue, in your state.