Library

Our exclusive Members Library with all of our content

Recent Articles

FOR LOVE OR MONEY 2026 REPORT

Each year Australia’s leading expert on Loyalty Programs, Adam Posner from The Point of Loyalty, publishes For Love or Money. The report tracks the new trends and insights on customer loyalty and…
Read more
, , ,

RAVING NEXT: TWO IMPORTANT JOINT CONFERENCES IN USA FOR 2026

The club industry in Australia shares many common issues with Indian casinos in the USA. They deal with similar customers that are regulars and very local, they confront the same problems in building business…
Read more

THE POKIE DEBATE RETURNS: IS REDUCING MACHINES REALLY THE ANSWER?

OPINION The debate over poker machines in NSW is once again gathering momentum, with a proposal set to be considered at the NSW Labor State Conference this week calling for a 50 per cent reduction in…
Read more
,

IMPORTANT – CHANGES TO SMS REGS

Small businesses and community organisations need to act now to make sure their text messages continue to reach customers and members when new anti-scam rules begin on 1 July 2026. The Australian Communications…
Read more
,

THE QUESTIONS VENUES ARE ASKING BEFORE GOING DIGITAL WITH AML PAYOUTS

Over the past few months, we've had a lot of the same conversations with gaming venues across Australia. The compliance frameworks are in place. The intent is there. But when it comes to actually making…
Read more

CAN A GAMING MANAGER REALLY BE REPLACED WITH AI?

In the era of AI automation and machine learning, many industries are exploring how much human responsibility can, or should, be handed over to technology. Australian clubs, especially those with significant…
Read more

Instagram

All Articles

DOES YOUR VOIP PHONE SYSTEM PROVIDE OPEN ACCESS FOR HACKERS?

VoIP (Voice over Internet Protocol) is a technology that allows you to make and receive phone calls using the internet instead of traditional phone lines and offers other features such as video calls,…
Read more

VISIT ARISTOCRAT’S INSIGHTS THEATRE AT AGE 2023

Aristocrat will be giving market information back to their customers through their Insights Theatre on the stand at AGE 2023. The theatre provides insights, based on current data, in small groups where…
Read more

MANAGING THE KEYS TO SECURITY TECHNOLOGY – ON SHOW AT AGE.

The keys to electronic security for the club and gaming sector will be on show at the Exact Technologies stand at AGE – Stand 598. Access Control - the award-winning Gallagher access control. …
Read more
,

INFINITePOS – THE TRUSTED CLUB POS PARTNER

The hospitality industry is a highly competitive space with clubs and pubs looking to differentiate themselves from many local café, hotel and restaurant offerings. The trend towards a better customer…
Read more

FLOORSAFE: GAMING MARSHAL APPLICATION

FloorSafe: Gaming Marshal application A toolbox for Responsible Gambling Officers to ensure effortless compliance with ClubsNSW Gaming Code of Practice. FloorSafe’s Digital Incident Register integrates…
Read more

ROYAL HOTEL NUNDAH RE-OPENS AFTER $1.1M REFURBISHMENT

Royal Hotel in Brisbane’s northern suburbs has fully re-opened after a $1.1m revamp. The historic venue has been revitalised for the modern Nundah community and, as part of the transformation, the pub…
Read more