Library

Our exclusive Members Library with all of our content

Recent Articles

FOR LOVE OR MONEY 2026 REPORT

Each year Australia’s leading expert on Loyalty Programs, Adam Posner from The Point of Loyalty, publishes For Love or Money. The report tracks the new trends and insights on customer loyalty and…
Read more
, , ,

RAVING NEXT: TWO IMPORTANT JOINT CONFERENCES IN USA FOR 2026

The club industry in Australia shares many common issues with Indian casinos in the USA. They deal with similar customers that are regulars and very local, they confront the same problems in building business…
Read more

THE POKIE DEBATE RETURNS: IS REDUCING MACHINES REALLY THE ANSWER?

OPINION The debate over poker machines in NSW is once again gathering momentum, with a proposal set to be considered at the NSW Labor State Conference this week calling for a 50 per cent reduction in…
Read more
,

IMPORTANT – CHANGES TO SMS REGS

Small businesses and community organisations need to act now to make sure their text messages continue to reach customers and members when new anti-scam rules begin on 1 July 2026. The Australian Communications…
Read more
,

THE QUESTIONS VENUES ARE ASKING BEFORE GOING DIGITAL WITH AML PAYOUTS

Over the past few months, we've had a lot of the same conversations with gaming venues across Australia. The compliance frameworks are in place. The intent is there. But when it comes to actually making…
Read more

CAN A GAMING MANAGER REALLY BE REPLACED WITH AI?

In the era of AI automation and machine learning, many industries are exploring how much human responsibility can, or should, be handed over to technology. Australian clubs, especially those with significant…
Read more

Instagram

All Articles

WANT TO OFFER A TOP-NOTCH COFFEE SERVICE?

WANT TO OFFER A TOP-NOTCH COFFEE SERVICE? Then Melitta Professional is the partner you were looking for, and here’s why you should visit them at the Australasian Gaming Expo 2023. Industry-Leading…
Read more

CHERRYCHECK ENDORSED BY CLUBSNSW AS PREFERRED APP

cherrycheck® Endorsed by ClubsNSW as the Preferred App to Meet the Club Gaming Code of Practice After an extensive market review, and a venue trial period, ClubsNSW has endorsed cherrycheck® as the…
Read more

EXACT TECH AT AGE 23 (STAND 598)

The Australasian Gaming Expo is a great event to start your investigation of technologies for improving your business. Technology impacts just about every aspect of the gaming industry – working wonders…
Read more

MEMBERSHIP A TOP PRIORITY SAYS SENPOS POINT OF SALE

In Australia’s evolving hospitality industry, finding a reliable point of sale provider who can help you maximise efficiencies, business profitability and customer engagement is essential for any club,…
Read more

POST PANDEMIC LOYALTY – DO YOU KNOW WHAT YOUR CUSTOMER’S EXPERIENCE EXPECTATIONS ARE?

In October 2021, the industry re-opened from the last lockdown. Fast forward 21 months and it is clear that customers and their expectations have changed. Consumers, now more than ever, are looking for…
Read more
,

GAMING INDUSTRY ICON LEN AINSWORTH TURNS 100

Len Ainsworth started Aristocrat 70 years ago at the age of 30 while he was working at his father’s dental equipment manufacturing business. In 1953 he started manufacturing poker machines from that…
Read more