redeemX FloorSafe: an intelligence gathering platform to assist with Harm Minimisation & compliance – your “Gaming Marshal” solution.

FloorSafe provides pre-populated forms with scaled indicators allowing for welfare checks and incidents to be easily documented in a timely, accurate and efficient manner for seamless compatibility with your operations.

FloorSafe is not just a digital incident register, functionality can also extend beyond a simple Electronic Record Manager when integrated with your Gaming and Membership system, allowing for real-time alerts of potential at-risk behaviour and high-risk activity, as well as daily insights into configurable behaviour markers. With the configuration of real-time notifications and escalations, as well as ‘break-in-play’ vouchers, your Service Team can promptly and discretely respond to your customer’s needs and ensure your venue offers a safe and enjoyable gaming experience.

For sites using redeemX CXM, FloorSafe is included in your subscription at no extra cost.


Come and see the redeemX team at Stand 630 to see how FloorSafe can be introduced practically and cost-effectively to protect your players and your business. Book a time at AGE with us here.

P: 02 9889 3003