
PARENTS REMINDED OF GAMBLING INFLUENCE ON CHILDREN IN NEW CAMPAIGN
Parents and caregivers are being reminded about their role in shaping children’s attitudes towards gambling in a harm minimisation campaign from the NSW Office of Responsible Gambling.
Former Canberra…

NAVIGATING SECURITY CHALLENGES: IP CAMERAS AND FACIAL RECOGNITION IN TODAY’S CYBER LANDSCAPE.
As the digital landscape evolves, the security measures that businesses rely on are increasingly scrutinised. Among the most significant developments in surveillance technology are Internet Protocol (IP)…

THE NEXT EVOLUTION OF HOSPITALITY REDEVELOPMENT: DESIGNING FOR GROWTH, NOT JUST UPGRADE
Hospitality redevelopment is shifting from refurbishment to repositioning.
For many owners and boards, the conversation is no longer simply about modernising finishes or refreshing gaming layouts. It…

NEW FACIAL RECOGNITION TECHNOLOGY CODE RELEASED. ARE YOU READY?
Liquor & Gaming NSW and the NSW Government have recently released the Voluntary Code of Practice: Facial Recognition Technology (FRT) for Hotels & Clubs. The Code outlines best practice, privacy,…

TABCORP BLOCKS A NUMBER OF PROFESSIONAL GAMBLERS
Tabcorp has moved to permanently block some professional gamblers from using its betting services, including its app and retail outlets, stating that the customers no longer fit within the company’s…

MAGIC ROUND COMES TO WESTS ASHFIELD WITH LEAGUE LEGENDS LIVE
Wests Ashfield is bringing rugby league fans together for a free Magic Round watch party featuring League Legends Live, hosted by Fox Sports presenter James Preston, on Saturday 16 May.
Set against…

LADBROKES AND NEDS BREACH GAMBLING SELF-EXCLUSION RULES
In a recent article from ACMA:
Entain, the parent company of wagering services Ladbrokes AU and Neds AU, has entered into a court-enforceable undertaking after an Australian Communications and Media…

THE DROP TEST DRIVES IGT’S GOLDEN GUARDIAN
Golden Guardians is a high volatility gaming family designed to deliver a structured, yet layered player experience built around a Hold and Spin mechanic. The game introduces a ‘Jaws’ symbol that includes…

PRIME IMPACT — DESIGNED TO CONNECT WITH PATRONS, BUILT TO DELIVER IMPACT
Your gaming floor is one of the most powerful engagement tools in your venue. When your consoles start to age, so does your patron experience, making now the perfect time to refresh and re‑energise your…

AI IN PRACTICE: FROM TOOLS TO AI AGENTS
Move beyond prompts to design structured, agent-style workflows that support real business operations.
Presented by The Drop and delivered by leading AI educator Laurel Papworth, this intermediate-level…

PRECISION OVER VOLUME: WHAT NSW HOTELS TEACH US ABOUT NEW GAME PERFORMANCE
In the NSW hotel market, gaming performance is defined by constraint. With a maximum of 30 machines on the floor, gaming managers are forced into highly selective decisions. Unlike clubs, there is no capacity…

WHEN ALGORITHMS GO ALL IN: AI GAMBLING ADDICTION
The idea of artificial intelligence behaving irrationally is usually framed around hallucinations or factual errors. But a more unsettling pattern is emerging, one that looks far more human. Under certain…

THE NEW LEMON DRINK TREND
There’s a sharp, citrusy shift underway in Australia’s drinks market, and it’s hard to ignore. Lemon, once a supporting flavour, has taken centre stage across multiple categories, from ready-to-drink…

THE DROP – SPECIAL OFFER FOR ADVERTISERS
The Drop has a special offer for advertisers for a 4-month campaign: May, June, July and August 2026
The Special Campaign offer includes:
4 x articles. One to run each month for May, June, July…

IP BASED SECURITY SYSTEMS OPEN THE DOOR TO CYBER RISKS
In a connected world, even the tools that safeguard your club can become a cyber attacker’s easiest entry point. As clubs continue to modernise their operations, IP-based security systems are emerging…

2026 SMART PUPS FUNDRAISER LUNCHEON
With national treasure and Olympian Dawn Fraser (AC, MBE) as a patron, rugby league immortal Wally Lewis, and lots of cute puppies to cuddle, the annual Paddo Tavern Smart Pups Fundraiser luncheon is a…

THE POINT OF LOYALTY
Is your venue’s reward program a cost of doing business or a competitive and valuable member engagement asset?
This one-day interactive workshop will be tailored to guide hotels, clubs and gaming…

BUFFETS ARE DISAPPEARING IN VEGAS
Las Vegas Buffets Are Disappearing
For decades, the Las Vegas buffet was a defining part of the Strip’s identity and was synonymous with value, variety, and excess. But that model is rapidly fading.…

HOW DO WE MAKE MORE MONEY?
Right now is the time for your management team to really understand your business financials. Join our high-impact workshop and discover the critical drivers that move the needle on your bottom line.
The…

IN THE NEWS
TAB Live approved for VIC and NSW
TAB Live, Tabcorp’s live betting device, has been approved for clubs and pubs in VIC and NSW. TAB Live allows punters in clubs and pubs to tap their phones and place…

LATEST ILLEGAL ONLINE GAMBLING WEBSITES BLOCKED
The ACMA has requested that Australian internet service providers (ISPs) block more illegal online gambling and affiliate marketing sites, after investigations found these services to be operating in breach…

GAMING: WHAT DATA SHOULD WE BE TRACKING?
I am often asked what data I look at on a regular basis to keep my finger on the gaming pulse. There are always intricate analyses I complete for specific projects, but there are some regular reports I…

BASIC GUIDELINES FOR YOUR CUSTOMER SERVICE TEAM
We all appreciate the importance of a strong customer service or gaming host team and their effectiveness when it comes to our club or pubs bottom line. However, we rarely arm them with a set of guidelines…

MARGINS UNDER PRESSURE
Rising costs are no longer a short-term disruption for Australia’s pubs and clubs. They are now embedded in the operating environment. For senior venue managers, margin pressure is coming from multiple…

TAKE THE NEXT STEP IN YOUR LEADERSHIP JOURNEY
As the club sector continues to evolve, the need for capable, forward-thinking leaders has never been greater. The Future Club Leaders Program, delivering the nationally recognised BSB50420 Diploma of…

THE POINT OF LOYALTY
THE POINT OF LOYALTY
Is your venue’s reward program a cost of doing business or a competitive and valuable member engagement asset?
This one-day interactive workshop will be tailored to guide hotels,…








