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A DIVINE HAND IN RGOS SUCCESS: PARTNERING WITH CHAPLAINS FOR SAFER GAMBLING

Gamble Aware Week 2024 encourages people to reflect on their gambling and the gambling of those around them. It is also a good time for Clubs and Pubs to reflect on their harm minimisation practices, and…
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TOP 10 TIPS FOR LINKING SOPS TO CX GLORY

What does excessive staff turnover, high training costs, shrinking talent pools, extended operating hours and week-long trading days all have in common? They all pose significant challenges to delivering…
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NEW DIGITAL INCIDENT REGISTER FOR NSW LIQUOR AND GAMBLING COMPLIANCE

In response to the requirements set by Liquor & Gaming NSW (L&GNSW) for maintaining a digital incident register and/or digital gambling incident register, ERM Online has introduced the NSW Liquor…
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LOOKING AHEAD TO MARKETING IN 2025: KEY TRENDS

Marketers who want to stay ahead of the curve must not only adapt to changes but anticipate them. From the rise AI to the growing importance of sustainability in brand messaging, these new trends represent…
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IN THE NEWS – CASINOS

Star Entertainment Keeps Sydney Casino Open, Gets Fined Again Star Entertainment has been fined again by the NSW Independent Casino Commission (NICC) but is allowed to continue operating gaming…
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GO WITH GSL – THE ALL-INCLUSIVE LOYALTY CARD AND BENEFITS PROGRAM FROM NEXT PAYMENTS!

What is the GSL Loyalty Program? Next Payments’ GSL Loyalty Program is an enhanced prepaid eftpos, loyalty, and promotions management program that maximises value for your venue and members. The…
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THE NEWPORT FINALLY SET TO OPEN EASTER WEEKEND

Despite still looking like a building site this week, Merivale CEO Justin Hemmes is confident that The Newport will open on Good Friday, March 25. The opening date has been pushed back at least twice and…
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HONG KONG CASINO MAGNATE BUYS UP MORE OF GOLD COAST

Hong Kong casino billionaire and Aquis Chairman Tony Fung, has entered into a joint venture with Chinese developer Tandellen and CCCC International Holding, a major government-owned Chinese construction…
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BAN ON LIVE SPORTS BETTING – AT LEAST TILL AFTER THE ELECTIONS

In a bid to regulate the rapidly growing $3 billion a year sports betting industry, the Federal government last week announced a series of wide-ranging changes. These changes include the banning of online…
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IGT GAMING ACADEMY LATEST RELEASE

Module 3 of our 3 part Gaming Floor Design series with Tony Donnelly is now available for all Drop  Members. In this Module entitled “Sample Floor Layouts for Different Venue Types” Tony presents…
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HOW TO FIGHT THE HOSPITALITY SKILLS SHORTAGE & BUILD GROWTH

It’s no secret how hard it is to find and keep great hospitality staff.  But we can share some great tips on the best ways to go about it…and much more in our FREE half day workshop with BENCHMARQUE’S…
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FROM CLUB TO CAMBODIA

In just 4 short years the help2help charity has changed the lives of hundreds of Cambodian villagers. It’s also changed the lives of hundreds of dedicated club volunteers who provide hands-on assistance,…
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