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A standing ovation for Axminster by Wautier
Wautier carpets is known for its masterful designs and commitment to craftsmanship. With more than 90 years’ experience between Founder Chris Walters and Luxury Woven Specialist Maggie Keys working in Axminster for the high-end hospitality sector. Wautier’s Axminster reflects prestige, using a 2-ply yarn system of 80% premium wool and 20% nylon providing warmth and…
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Not long now: the AHG expo returns in March
As one of the hospitality and gaming industry’s premier events, the AHG Expo has seen world-first product launches, hosted headline-making sports competitions and facilitated more new business partnerships than one could count. The 2023 event alone was one for the history books. It saw Expo’s first live cocktail competition (hosted in partnership with Diageo) as…
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CMAA Adds new summits and courses for 2024
The Essential Club Legal & Compliance Summit 22 Feb at Canterbury League Club NSW Registered clubs are required by law to meet accountability and governance requirements under the Registered Clubs Act 1976 and the supporting regulations. Further, club CEOs have specific responsibilities under the Corporations Act as the club’s Company Secretary to ensure the club’s…
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Gambling officers mandatory for NSW
Responsible Gambling Officers to be Mandatory for NSW Venues – AND there is already an approved solution to make it easy. On February 2, the NSW Government announced that as of 1 July 2024, all clubs and hotels with more than 20 gaming machines must have Responsible Gambling Officers on duty during operating hours. This…
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Customer experiences that transcend the cost-of-living challenge
Resilience Amidst Crisis: CTA Training Specialists are Helping You Craft Customer Experiences that Transcend the Cost-of-Living Challenge How many times have you gone to finalise a transaction for a customer, only to be met with, “wait…how much is that?!” usually followed by a scoff or an eyeroll to really deliver the final blow. Can you…
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Book your place at the CMAA conferences 2024
The Essential Club Legal & Compliance Summit 22 Feb at Canterbury League Club NSW Registered clubs are required by law to meet accountability and governance requirements under the Registered Clubs Act 1976 and the supporting regulations. Further, club CEOs have specific responsibilities under the Corporations Act as the club’s Company Secretary to ensure the club’s…
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Could my club really be a professional hacker’s target?
Australia is recognised around the world as the “lucky country” because we are wealthy by international standards, so our businesses have become a growing target for hackers. Experts at an international threat analysis company have ranked Australia as one of the most targeted countries at risk from devastating ransomware attacks. Hotels, restaurants, and leisure services…
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New food safety requirements are fast approaching – is your venue ready?
Amongst everything your venue has in the works as we approach the silly season, have you had the opportunity to review the upcoming changes to food safety requirements? From Friday 8th December 2023, any member of your team that handles food products in your organisation must have nationally certified Food Safety Training. If you’d like…
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Unlocking the power of AI: a day with Laurel Papworth
Last week, I had the privilege of attending an AI workshop that promised to make AI our copilot in the ever-evolving pub and club industry. Hosted by the uber-knowledgeable Laurel Papworth, the workshop, aptly named “AI is my CoPilot – or how ChatGPT/AI can become the hardest working, most competent job share colleague you’ll ever…
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You’re too small to be a hacker’s target, right?
Australia is recognised around the world as the “lucky country” because we are wealthy by international standards, so our businesses have become a growing target for hackers. Experts at an international threat analysis company have ranked Australia as one of the most targeted countries at risk from devastating ransomware attacks. Hotels, restaurants, and leisure services…
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TITO Tickets – certainty of supply
Charters Paper is the exclusive supplier of Kanzaki TITO tickets in Australia. These tickets are made from high-quality top-coated direct thermal grade paper. This ensures that the tickets have a dark, crisp printed image, ultra-high sensitivity, and excellent durability. “In recent years, some venues have been tempted to try cheaper TITO tickets. Despite the allure…
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Next Payments partners with Tabcorp to launch the innovative TAB enabled ATM
Next Payments is pleased to announce the launch of its latest product designed for the gaming and payments industry, the TAB Enabled ATM. Created in partnership with Tabcorp (TAB), this innovative self-service ATM allows patrons to conveniently deposit directly into and withdraw funds from their TAB account without needing to step out of their favourite…
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