NSW Pubs

The latest from the IGT Academy for NSW Pubs

POST COVID-19 SUPPORT

  • IGT’S VIRTUAL SHOWROOM

    The Marketing and Sales team for IGT were excited about introducing their new game range Fireball with three new games, and Mighty Strike with two new games as well as featuring two Fortune Palace games due for release in May. With the cancellation of the AHGE for this year IGT’s have prepared a “Virtual Showroom” […]

  • TIPS FOR SANITISING GAMING MACHINES

    With some light at the end of the tunnel regarding the re-opening of your gaming rooms, we’ve put together some best practice tips regarding cleaning your gaming machines (EGMs) to protect the health of your patrons, personnel and the machines themselves. Most EGMs feature touch screens and button panels, so the choice and method of […]

Insights: Q&A with

  • Q&A with Daniel Grady, COO Wests Campbelltown. Part 1.

    An insightful interview with West Campbelltown’s Daniel Grady where he gives his views on what needs to be considered when making new machine purchases; the need to take player requests into consideration; whether they purchase on performance or market fit; the importance of links in the mix and providing separate links for different players.

  • Q&A with Daniel Grady, COO Wests Campbelltown. Part 2.

    In the second part of this interview West Campbelltown’s Daniel Grady shares his thoughts on what to consider when choosing a new link; what are the most important things to get right on a gaming floor; and the impact bonus options, like points play, has on gamers activity.

  • IGTGA: Q&A WITH COL BENTLEY

    In Part 1 of an in-depth discussion with IGT State Sale Manager (NSW/ACT) Col Bentley. Col talks how the sales process works when it comes to EGM’s, the benefits of developing strategic partnerships over transactional sales and the benefits of being first to market with a new gaming product.

  • Q&A WITH COL BENTLEY: PART 2

    Part 2 of an in-depth discussion with IGT State Sales Manager (NSW/ACT) Col Bentley. Col reveals how to maximise impact on your gaming floor, where customers get the best “bang for their buck” from IGT and offers his best advice for a venue.

  • Q & A with John Van Waard. Part 1

    In part one of this interview series John discusses gaming data: How gaming managers use it, what are the most underutilised elements, how data can be used to reward behavioural rather than transactional activity and what’s more important – micro data or big trends.

  • Q&A WITH JOHN VAN WAARD. PART 2

    In the second part of this interview series,  John discusses gaming data: How gaming managers use it, what are the most underutilised elements, how data can be used to reward behavioural rather than transactional activity and what’s more important – micro data or big trends.

Marketing & Communication

Development

  • GAMBLING IN AN AGEING & UNCERTAIN WORLD BY ROSS GREENWOOD

    Business and finance guru Ross Greenwood’s keynote address at the recent Drop lunch in Sydney. Ross looks at the fragmented gaming and wagering market and the opportunities and areas of concern in coming years.

  • GAMING IN AN AGEING & UNCERTAIN WORLD BY ROSS GREENWOOD

    Hosted by Mark Jolliffe, Director of Ray White Hotels Asia Pacific, the panel features Mark Malloy, Owner of the Railway Hotel Lidcombe and Panania Hotel; Greg Russell, Principal of Russel Corporate and Edward Camilleri, CEO of Revesby Workers’ Club. The second part of business and finance guru Ross Greenwood’s keynote address at the Drop lunch […]

  • Q&A WITH ROSS GREENWOOD

    Ray White Hotels Director Andrew Joliffe poses a couple of key questions to business and finance guru Ross Greenwood.

  • LUNCH WITH ROSS GREENWOOD: INDUSTRY PANEL DISCUSSION

    Hosted by Mark Jolliffe, Director of Ray White Hotels Asia Pacific, the panel features Mark Malloy, Owner of the Railway Hotel Lidcombe and Panania Hotel; Greg Russell, Principal of Russel Corporate and Edward Camilleri, CEO of Revesby Workers’ Club.

  • THE OUTLOOK FOR BUSINESS & THE LEISURE DOLLAR WITH PAUL CLITHEROE

    “Money Man”, Paul Clitheroe’s keynote address from the IGT VIP Forum, earlier this year. Clitheroe takes a look at the Australia economy and the three main influences he believes that are affecting the club/pub and gaming industries.

Education

  • TOP SIX THINGS YOU NEED TO KNOW ABOUT GAMING FLOOR DESIGN

    Presented by Tony Donnelly, Director of Donnelly Design. Tony is a specialist in layout and design for gaming floor installations with over 20 years industry experience. In this module Tony takes you through the six key considerations when planning your gaming floor for maximum return on investment.

  • Q&A SESSION WITH TONY DONNELLY

    Tony answers questions on bank sizes, creating movement and light on the gaming floor, privacy and more.

  • SAMPLE FLOOR LAYOUTS FOR DIFFERENT VENUE TYPES

    Tony Donnelly presents examples of floor layouts for a large pub, a NSW club and a casino environment – and all the considerations associated with designing an effective floor for each different venue type.

  • LOYALTY Q & A

    David answers questions about what is the most important data to collect, what are different venues doing with loyalty, is tiering relevant and more.

  • LOYALTY & HOW IT IMPROVES TOP LINE GROWTH

    David explains the part a well-structured and targeted loyalty program plays in increasing the profitability of your venue. He also explains the Recording, Rewarding and Repeating process of a successful process.

  • COMMON MACHINE FIXES – HOW TO CLEAR A BILL ACCEPTOR JAM

    IGT’s Kon Papas presents a “how to” series of common gaming machine fixes. Module I shows you how to clear a bill acceptor jam.

  • COMMON MACHINE FIXES – HOW TO CLEAR THE TICKET PRINTER

    IGT’s Kon Papas presents a “how to” series of common gaming machine fixes. Module 2 shows you how to clear the ticket printer.

  • COMMON MACHINE FIXES – HOW TO REMOVE THE STACKER BOX

    IGT’s Kon Papas presents a “how to” series of common gaming machine fixes. Module 3 shows you how to remove the stacker box.

  • COMMON MACHINE FIXES – MAIN PARTS OF A GAMING MACHINE AND WHAT THEY DO.

    IGT’s Kon Papas presents a “how to” series of common gaming machine fixes. Module 4 takes you around the main parts of a common gaming machine and what they do.

  • COMMON MACHINE FIXES – PARTS OF A GAMING MACHINE YOU SHOULD NEVER TOUCH.

    Some things need to be left to the experts. In this final module IGT’s Kon Papas shows you what parts of a gaming machine you should never touch and when it’s time to call in the techs.

Hero Products

  • PRODUCT TEST DRIVE: IGT ‘MULTISTAR CHAMPION SERIES – PLATINUM’

    Position: As a multigame product it works particularly well in outdoor gaming rooms where small numbers of machines often limit the game choices. With 6 games in the pack you can increase the game variety for players. There are 3 long term $1 dollar games favoured by regular punters in this pack so you can […]

  • PRODUCT TEST DRIVE: IGT “HYPERHITS”

    In the lead up to the AGE, IGT has asked The Drop to test drive their new HyperHits games ‘Longship Legends’ and ‘The Golden Bow’. Here are our thoughts on where to position them in your venue and the features we think your players will love.  IGT: “HyperHits” IGT has taken their new game design […]

  • NEW IGT GAMES START STRONGLY IN HOTELS

    AGE 17 saw the launch of our Hyper Hits™ games and we’re seeing strong, early performance on the new game reports from MAX. Jumbo Turnover & HOLD! Prize Disk Elephant King is yet to show up on the NSW hotel reports … but in clubs it’s easily the top new game in average daily revenue, […]

  • Q&A WITH PATRICK BRIMMER, HEAD OF PRODUCT IGT ANZ

    An exclusive interview with IGT’s Patrick Brimmer at this year’s AGE. Patrick talks about the market, the math, the features and the player experience behind the release of their Hyper Hits product.      

  • PRODUCT TEST DRIVE: IGT “OCEAN MAGIC”

    Most clubs are having issues with their hold percentage in recent years with the addition of very popular standalone progressive and link games to the market. These games, from all manufacturers, are the games the players want, and they are earning high net per machine per day for the clubs, so we must have them […]