Library

Our exclusive Members Library with all of our content

Recent Articles

LOYALTY PROGRAM RESEARCH – FOR LOVE OR MONEY 202

Each year the For Love or Money report provides the most comprehensive research on loyalty programs in Australia. The research tracks mainly the same indicators each year (with some new ones) to get an…

ROBOTS ARE ALREADY TAKING JOBS

A major fast-food chain has replaced drive-through workers with artificial intelligence software and a video of a customer’s encounter with the new tech has gone viral. In the eerie TikTok, a woman films…

TAB NOW LIVE ON BANKTECH’S CASHCONNECT ATM PLUS TERMINALS

Banktech, Australia’s leading ATM deployer, now has over 1,000 of their CashConnect ATM Plus terminals enabled with the TAB digital account functionality, providing even more access for TAB customers…

PADDO TAVERN – SMART PUPS FUNDRAISER LUNCHEON

With national treasure and Olympian Dawn Fraser (AC, MBE) as a patron, and lots of cute puppies to cuddle, the annual Paddo Tavern Smart Pups Fundraiser luncheon is a highlight on the Australian hospitality…

ETHICS AND CONFIDENTIALITY FOR GAMING STAFF

No matter where we look these days, the news feeds are filled with what seems like a never-ending lack of morals and principles. And in today’s world of social media, what happens behind closed doors,…

INSIDER TIPS, TOOLS & TACTICS: GAMING / MARKETING

In today’s tough economic landscape, standing out is paramount. The key to unlocking success lies in optimising your primary revenue stream – gaming. Tailored for Industry Professionals. This…

Instagram

All Articles

UNCLAIMED GAMBLING WINS FUND JACKIE CHAN FILM

Under NSW law money from unclaimed poker machine winnings and unclaimed gaming machine tickets go into the state governments NSW Community Development Fund (CDF), which is managed by the Office of Responsible…

CLUBS ENSURE INVICTUS GAMES A SUCCESS

The eyes of the world have been on Sydney in the past week thanks to the Duke and Duchess of Sussex and the Invictus Games. The games were founded by Prince Harry in 2014, and is the only international…

THE POWER OF VIDEO & HOW TO USE IT COST EFFECTIVELY

A picture is worth a thousand words, but a one-minute video is equal to 1.8 million according to the chief analyst at Forrester Research.  Nothing has as much impact as a moving picture and more and more…

SOME FRESH F&B SOCIAL MEDIA CONTENT IDEAS

Social Media is a hungry beast. It demands creating a constant stream of engaging content which is not an easy thing to do – and which explains why there is so much poor content flooding channels. While…

KENO CLUB CHAMPIONS ANNOUNCED

ClubsNSW and Keno joined forces to run a three-month trade incentive promotion that finished in late September. Clubs competed within their regions to earn points for achieving set sales targets and earned…

PUB NEWS: AHA NSW AWARDS FINALISTS ANNOUNCED & REDCAPE ACQUIRES 3 WOLLONGONG HOTELS

After a record 630 nominations from across the state, the finalists in the AHA NSW Awards for Excellence 2018 have been announced. The awards honour the achievement of excellence in NSW hotels across…