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A DIVINE HAND IN RGOS SUCCESS: PARTNERING WITH CHAPLAINS FOR SAFER GAMBLING

Gamble Aware Week 2024 encourages people to reflect on their gambling and the gambling of those around them. It is also a good time for Clubs and Pubs to reflect on their harm minimisation practices, and…
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TOP 10 TIPS FOR LINKING SOPS TO CX GLORY

What does excessive staff turnover, high training costs, shrinking talent pools, extended operating hours and week-long trading days all have in common? They all pose significant challenges to delivering…
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NEW DIGITAL INCIDENT REGISTER FOR NSW LIQUOR AND GAMBLING COMPLIANCE

In response to the requirements set by Liquor & Gaming NSW (L&GNSW) for maintaining a digital incident register and/or digital gambling incident register, ERM Online has introduced the NSW Liquor…
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LOOKING AHEAD TO MARKETING IN 2025: KEY TRENDS

Marketers who want to stay ahead of the curve must not only adapt to changes but anticipate them. From the rise AI to the growing importance of sustainability in brand messaging, these new trends represent…
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IN THE NEWS – CASINOS

Star Entertainment Keeps Sydney Casino Open, Gets Fined Again Star Entertainment has been fined again by the NSW Independent Casino Commission (NICC) but is allowed to continue operating gaming…
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GO WITH GSL – THE ALL-INCLUSIVE LOYALTY CARD AND BENEFITS PROGRAM FROM NEXT PAYMENTS!

What is the GSL Loyalty Program? Next Payments’ GSL Loyalty Program is an enhanced prepaid eftpos, loyalty, and promotions management program that maximises value for your venue and members. The…
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PUB NEWS: ALH MANAGEMENT RESHUFFLE & PUB ASKS NON-PATRONS TO PAY $4.50 TO USE TOILETS

PUB GIANT ALH RETURNS TO MORE “HANDS ON” STRUCTURE Article and image courtesy of Clyde Mooney,  PubTIC Image: ALH recently completed Stage 1 of a massive overhaul of flagship, The Crown Nest Hotel. With…
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LUNCH WITH ROSS GREENWOOD: INDUSTRY PANEL DISCUSSION

Hosted by Mark Jolliffe, Director of Ray White Hotels Asia Pacific, the panel features Mark Malloy, Owner of the Railway Hotel Lidcombe and Panania Hotel; Greg Russell, Principal of Russel Corporate and…
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WHERE ARE THE GROWTH MARKETS IN YOUR STATE?

Much has been made of the impact the baby boomers will have on the economy and on business. However, the population research company .id  has identified two other growth generations, which, although not…
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WYNN RESORTS SET OUT TO REINVENT LAS VEGAS, AGAIN.

Crystal Lagoons has announced its partnership with Wynn Resorts to transform the Las Vegas Strip into a beach-front paradise with stand-up paddle boarding, windsurfing, swimming, sailing and other water…
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GOVERNMENT BANS ONLINE IN-PLAY SPORTS BETTING

Online betting on live sport will be banned until at least the ­federal election and unlicensed ­foreign bookmakers barred from taking bets from Australians under reforms to be ­announced by the ­government…
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Q&A WITH ROSS GREENWOOD

Ray White Hotels Director Andrew Joliffe poses a couple of key questions to business and finance guru Ross Greenwood. https://vimeo.com/162945604
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