It’s a busy weekend and the carpark is quickly filling up with members coming for dinner and a show. By 7pm when all the spaces are taken, five of your valued top tier customers turn up to spend the next 4-5 hours at your club and discover the car park is full. The next club is only a short drive away, so they drive off to spend the evening at your competitor’s venue. What did that just cost your business?
Parking is a vital component of the customer service delivery at all clubs, particularly in the major and large coastal cities where parking is limited. Many clubs now offer a VIP Parking section within their carparks to ensure the most supportive customers have space available, but technology is now available that makes this an even more significant personalised service for those members. Sint’s Park.Me Wi-Fi car park management system connects to your in-house CRM systems and offers smart management of the car parking facilities that can ensure all your valuable customers are accommodated effectively on busy nights and you don’t lose out to a competing business
How has parking changed?
Technology is accelerating change in car park management. Simple parking management systems have been available for some time that allow members to swipe for entry through a boom gate into a carpark, but these let cars in based on an entry/exit count and can be incorrect. Customers become frustrated driving around a car park looking for a spot and end up driving away frustrated by the experience. The contemporary solutions, that are often seen in shopping centre carparks, include overhead red/green lights above spaces, and individual space counting equipment that have expensive cabling needs for both power and lighting. This is a financial barrier for most clubs.
Sint has solved this cost barrier with their Park.Me wireless car park management system that uses the latest RF (radio frequency) technology and extended battery life capabilities to reduce extensive cabling costs and entry barriers.
With Sint’s Park.Me system you can utilise members cards to swipe for entry, or the system can use number plate recognition. Both options will reference back to the club’s gaming system for accurate member validation and streamlines the process for customers. No more swiping issues frustrating top tier members.
Park.Me unique advantages
The technology advantages offered by Park.Me ensure you can use your car park more effectively but offer a VIP service experience to your members. Here are a few of the club specific advantages
- Members swipe facilities with added tier and points spend capabilities.
- Full integration with in-house gaming and paging systems
- Monitoring car park occupancy precisely, per space, NOT just entry/exit counting.
- Traditional ticket systems that include payment for guests if you want to make money from commuters during the day.
- Detailed reporting.
- Integrated App capabilities for members App showing location availability.
To find out how you can make parking a better customer experience using Sint’s Park.Me Technology contact:
1300 175 994 (Australian wide)
+61 2 8985 9706 (International)