• Stop guessing. start engaging.

    Generic Loyalty Doesn’t Work. BuzzConnect Shows You What Does. BuzzConnect isn’t an off-the-shelf marketing platform. It’s a member engagement tool built by Buzz, for our industry — designed to understand your members and how they behave. It’s powered by two platforms: the comms engine that drives email and SMS, and BuzzBI, the analytics engine that…

  • Introducing CherryPerks mobile wallet messaging platform

    Your Digital Card Just Got a Lot More Powerful. Get on your member’s screen, not lost in their inbox. Cherryperks, the new mobile messaging platform from Cherryhub, is redefining how clubs and pubs connect with their members. With push notifications sent directly to a member’s digital wallet, it’s now easier than ever to deliver timely,…

  • Marketing27 Jul

    Maximising your opportunities on your best days

    Let’s talk about peaking the peaks … Are you still holding on to the belief that you shouldn’t plan promotions on the weekends, shouldn’t allow players to redeem offers on weekends, should focus all your efforts and marketing dollars on the slowest days of the week, month, year? Friday night and Saturday are already busy…

  • Marketing7 Jun

    Reward your patron’s loyalty with a customised program

    Loyalty programs are a great way to keep your regulars coming back, turning first-time visitors into lifelong members. Whether you want to breathe new life into a loyalty program, start one from scratch, or simply fine-tune what you already have, our Managed Services team can make it happen. With our tailored approach, we can help…

  • Gaming13 May

    Survey – rewards programs in the Australian hospitality industry

    The Point of Loyalty is a leading Australian Loyalty and Rewards Program research organisation who publish the annual loyalty program research study For Love or Money tracking significant trends and changes in the Australian loyalty and rewards landscape. The Drop in collaboration with the Point of Loyalty, are surveying club, casino and hotel managers currently…

  • Marketing4 May

    The point of loyalty – future proof your rewards program

    Loyalty programs, rewards and membership programs, VIP programs, discount clubs … you name it, they are here, there and everywhere! It’s time to challenge the same-same and status quo of programs. It’s time for a practical, punchy workshop with a difference to help you future-proof your venue’s rewards program – a powerful member engagement asset.…

  • Marketing12 Apr

    4 Key ingredients to loyalty

    Have you ever wondered why people are loyal to certain brands? With so many options, what motivates a person to choose one brand over another? More importantly, what makes them go back to that same brand again and again? Think about building customer loyalty like forming a long-term relationship. There’s a mix of science and…

  • Gaming12 Apr

    The Gaming & Marketing Edge – smarter strategies for better performance

    With rising economic and regulatory pressures, staying ahead in gaming requires strategy, not guesswork. This course equips you with insider knowledge on how to attract and retain players, leverage data for smarter decisions, boost player engagement and optimise your gaming floor—ensuring your venue remains profitable and competitive. Who Should Take This Course? Whether you’re new…

  • Gaming30 Mar

    AHG Expo gets bigger and better

    Though the wild Queensland weather caused some doubt, the AHG Expo went ahead on Wednesday March 12 and Thursday March 13 without incident – proving no tropical cyclone could rain on this parade. Even before the expo doors officially opened, the relief and jubilation on the floor was palpable. And with 2025 marking ten years…

  • Marketing8 Feb

    Key marketing analytics for clubs and pubs

    If there is one thing you can count on in the gaming and hospitality industry is opportunity and change. Learning, and knowledge networks, are a vital part of the professional training for industry managers needing to find a point of difference and business growth for their venue. Our friends at Raving are specialists in USA…

  • Marketing2 Feb

    Is your venue’s marketing feeling a little… flat? let’s talk strategy!

    Ever feel like your venue’s marketing is more of an afterthought than a game plan? You’re not alone. In hospitality, keeping the drinks flowing and the food hot is already a full-time job – so it’s no surprise that proactive marketing can take a back seat. But here’s the thing: even the best venues can…

  • Marketing2 Feb

    Busting loyalty myths

    How well is your loyalty program doing? Sure, you measure carded play, and turnover and visitation – all that hard data.  It tells you what percent of your customers are using their cards, what they are spending and how often they come – but it doesn’t tell you how your members feel about your loyalty program, or…