Casino gaming and systems technology provider Konami Gaming has inked a partnership with Australian AI firm Xailient Inc. to introduce SYNK Vision to the casino industry.

This collaboration aims to transform player tracking and enhance the harm minimization landscape by combining Konami Gaming’s SYNKROS casino management system with Xailient’s AI facial recognition device technology.

Beyond SYNK Vision’s player facial recognition login convenience features, it also enables casinos to track and bonus players anonymously. SYNK Vision emphasizes secure identity management and harm minimization, ensuring “a safer, more responsible, and personalized casino experience,” Konami points out.

Key highlights of SYNK Vision include:

  • Cardless Login:  SYNK Vision provides players the ability to simply sit down at a slot machine or at a table game and automatically be identified and logged into player tracking without the need to remember to insert or present their magnetic player loyalty card. 
  • Anonymous Player Tracking and Bonusing: It offers player tracking and bonusing, a feature that preserves player privacy while delivering personalized rewards and bonuses. As per the company, this innovation creates “a more inclusive and exciting gaming environment.”
  • Advanced Harm Minimization Measures: SYNK Vision incorporates state-of-the-art AI algorithms to identify and address potential harmful behaviours on the gaming floor by tracking both known and anonymous players. This proactive approach enhances player safety and well-being by alerting staff on signs of distress and allowing timely interventions.
  • AML Tracking with Secure Identity Management: The partnership integrates technology to enable seamless anti-money laundering (AML) tracking of all players and secure identity management. This ensures regulatory compliance and safeguards against fraudulent activities, benefiting both casinos and patrons.

“Konami Gaming is dedicated to shaping the future of the casino industry by delivering innovative and excellence-driven technology to our operator customers, through solutions like SYNK Vision,” said Tom Soukup, senior vice president & chief systems product officer at Konami Gaming.

“Through this partnership with Xailient, SYNK Vision is another step closer toward proving enhanced operational efficiency and enhancing the guest experience, while prioritising harm minimisation and responsible gaming.”

“We are thrilled to announce the arrival of SYNK Vision in the market, where we are poised to embrace the evolving regulatory landscape, ensuring that every player’s excitement in the casino is not just maintained but heightened,” said Joe Mayersystems sales and operations manager – APAC at Konami Gaming’s Sydney-based sister company Konami Australia.

“With SYNK Vision, we are redefining the future of gaming in the Asia-Pacific region, strongly emphasizing secure identity management to guarantee a safe and enjoyable gaming experience for all.”

“At Xailient, we are passionate about leveraging AI to create impactful solutions. Our collaboration with Konami Gaming brings forth SYNK Vision, which securely and efficiently improves the customer experience and enhances casino responsibility measuresThis partnership marks a significant step forward in transforming the industry,” added Lars Oleson, CEO at Xailient.


Source: Konami partners with Xailient to launch SYNK Vision for enhanced casino player tracking and harm minimization | Yogonet International