1. How long has the supplier been servicing the gaming industry?

Any purchase for your gaming floor is a big commitment, so you want to be confident that the supplier you work with has the experience, the expertise and the product catalogue to deliver you what you need, when you need it.

This goes for poker machine bases as well. If you need more bases or components you don’t want to hear that the style or design is no longer available. Look for someone with a reputation who is willing to assist with new layouts and extra components and who could even store extra laminates for future work if required.

  1. Is the supplier a specialist to the industry?

Normally you would have a joiner make your fixtures, but you can’t do that with bases that will need to service your needs into the future. You should have your bases made individually to give you the flexibility to make future floor moves.  Better still look for a base supplier who can assist with any moves.

  1. Has the supplier made provision for the technical trades which follow the installation?

Data and power for a gaming floor have specific and sometimes unique needs. You need to make sure that your supplier will work closely with the many different gaming manufacturers so that they design and make allowances for all the various data and power requirements.

  1. Is the base craftsman designed?

You should insist on craftsman designs for your bases to not only ensure player comfort but to also create an atmosphere your customers expect. You want an aesthetic design with function in mind.

  1. Are the Bases made so you can change the colour without removing the poker machine and cabling?

Sometimes you just need a facelift. A paint job and installing new carpet does not have to mean new bases.  Look for a base manufacturer that has designs with colour change profiles.

  1. How good is your guarantee?

All suppliers will offer a guarantee but at what cost? Will you have to remove the base and machines to affect the repair? Make sure any bases have integrity in their construction so that even simple things like the doors not jamming when you activate automatic locks are taken into consideration.

  1. What materials is the supplier using?

You should insist on high-pressure laminates on HMR Craftwood to be used on all benchtops which makes production cost effective and saves you money in the long term.  Some base suppliers use melamine on particle board to supposedly save costs, but these types of bases don’t have a long lifespan and do not handle everyday wear and tear well, leaving your gaming floor looking shabby and neglected.

In the 30+ years of Cootamundra Bases and Capital’s operations, they have witnessed plenty of “quick fixes” and poorly constructed bases and screens in pubs, clubs and casinos across Australia. They understand the gaming business better than anyone and they confidently tick all the boxes when it comes to these seven key questions.

Their experience, skill and versatility can take on any challenge and they guarantee to be with you every step of the way, from consultation to design through to production and installation as well as ongoing support.

To discuss your Gaming Room Build or Refurbishment, call Capital Design Works for an obligation-free on 9771 2885 or complete our contact form.