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All the latest HR news from the industry

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6 GREAT WAYS TO REDUCE ABSENTEEISM AND TURNOVER RATES

The hospitality industry experiences significant employee turnover and absenteeism, having historically had one of the highest turnover rates among private sectors, even prior to the pandemic. These factors…
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BUSINESS NSW ASKS FOR “PT FLEXIBLE ONGOING EMPLOYEE”

Business NSW has submitted a draft to the Fair Work Commissions review of awards requesting a new category of employee. Part-time workers will be able to agree to a 10 per cent loading in return for their…
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UNLOCKING THE POWER OF AI FOR CLUB AND PUB MANAGERS

ARE YOU READY TO REVOLUTIONISE YOUR BUSINESS WITH AI? Join us for a workshop event: “AI is my CoPilot – How ChatGPT/AI Becomes the Hardest Working, Most Competent Job Share Colleague You’ll Ever…
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CARINA TACKLES HOSPITALITY TALENT WAR WITH SKILLS BOOST

Community clubs are increasing investment in training and development programs for hospitality workers as competition for talent and skills shortages continue to impact Queensland businesses. Carina…
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TRAINING YOUR STAFF IS A WORTHWHILE INVESTMENT

Have you ever heard the comment “I train my staff and they leave”?  I often respond to this by saying “So you would rather not train them and they stay?” Hospitality used to be the job a person…
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EMPLOYEE INCENTIVE IDEAS TO BOOST ENGAGEMENT AND RETENTION

An employee incentive program can have a powerful impact on your organization. When designed well, it increases engagement, productivity, and retention. But it can be challenging to know which rewards…
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WHAT’S WRONG WITH EMPLOYEE ENGAGEMENT SURVEYS

Employee engagement is key to any hospitality business, but it is also an area where many clubs, pubs and casinos struggle. Better engagement means better productivity for your business, and it means…
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HR TRENDS: REWRITING THE RULES FOR THE DIGITAL AGE

The accelerating rate of change in business, the economy, and society challenges both business and HR to adopt new rules for leading, organising, motivating, managing, and engaging the 21st-century workforce. The…
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THE BETTER WAY TO FRONTLINE RECRUITMENT

Some clubs and pubs still do their own frontline recruitment – placing and vetting applications through sites like Seek, spending a lot of time and money assessing entry level applicants and then going…
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HOW TO ATTRACT AND KEEP GREAT HOSPITALITY STAFF – PART 1

Is the industry facing a staff shortage or a skill shortage and what is your company culture doing to attract and retain great staff? Sit in on Part 1 of this exclusive Drop Workshop to discover more. …
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TOP LEADERSHIP STYLES

According to McCrindle Research, Australia’s leading social researchers, an effective leader is someone who can communicate rationally, connect relationally, manage practically and lead directionally…
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GET IN NOW TO GET YOUR EDUCATIONAL GRANTS

Time is running out to get your application in for the CMAA National Bursary Awards 2017. There are 23 individual study grants available to suit all club managers and aspiring managers, including four…
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