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6 GREAT WAYS TO REDUCE ABSENTEEISM AND TURNOVER RATES

The hospitality industry experiences significant employee turnover and absenteeism, having historically had one of the highest turnover rates among private sectors, even prior to the pandemic. These factors…
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BUSINESS NSW ASKS FOR “PT FLEXIBLE ONGOING EMPLOYEE”

Business NSW has submitted a draft to the Fair Work Commissions review of awards requesting a new category of employee. Part-time workers will be able to agree to a 10 per cent loading in return for their…
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UNLOCKING THE POWER OF AI FOR CLUB AND PUB MANAGERS

ARE YOU READY TO REVOLUTIONISE YOUR BUSINESS WITH AI? Join us for a workshop event: “AI is my CoPilot – How ChatGPT/AI Becomes the Hardest Working, Most Competent Job Share Colleague You’ll Ever…
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CARINA TACKLES HOSPITALITY TALENT WAR WITH SKILLS BOOST

Community clubs are increasing investment in training and development programs for hospitality workers as competition for talent and skills shortages continue to impact Queensland businesses. Carina…
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TRAINING YOUR STAFF IS A WORTHWHILE INVESTMENT

Have you ever heard the comment “I train my staff and they leave”?  I often respond to this by saying “So you would rather not train them and they stay?” Hospitality used to be the job a person…
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EMPLOYEE INCENTIVE IDEAS TO BOOST ENGAGEMENT AND RETENTION

An employee incentive program can have a powerful impact on your organization. When designed well, it increases engagement, productivity, and retention. But it can be challenging to know which rewards…
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GENDER EQUALITY OPPORTUNITY AS GAMING INDUSTRY BEGINS TO EMERGE FROM COVID-19 SHUTDOWNS

As operators gathered online this week to discuss industry topics at the Australasian Gaming Expo, Women in Gaming and Hospitality Australasia called on employers to use the post-COVID recovery period…
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COVID MARSHALLS HOLD THE KEY FOR DELIVERING THE BEST OUTCOMES

Our industry is no stranger to the challenges of keeping our customers safe – at some point in time, every venue has confronted situations where clients are potentially endangered at some point in their…
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MAKING YOUR RESUME STAND OUT IN THE “NEW WORLD”

If you’re out of work due to the impact of COVID-19, starting a job search can feel overwhelming, especially given the current circumstances. There are several steps you can take to give yourself the…
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SIMON SINEK – MOST LEADERS DON’T EVEN KNOW THE GAME THEY’RE IN

Simon Sinek became famous on YouTube a few years ago for describing why Millennials struggle in the workplace and why we fail to manage them effectively. In this video he describes a manager’s attitude…
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NEW RELIEF FOR HOSPO GIVES DONORS ONLINE HOW-TO VIDEOS FOR QUARANTINE LIVING

New emergency financial relief ‘by hospo, for hospo’ featuring celebrity chefs Matt Moran and Neil Perry for those affected by COVID-19 is launching in the form of a new donation website and interactive…
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THE DROP DURING THE CLOSURES

From The Drop Team Things have changed very quickly for our whole industry with extreme steps taken to protect the most vulnerable in our communities by temporarily closing our clubs, casinos, restaurants,…
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