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ARISTOCRAT’S JACKPOT CARNIVAL REFRESH IS ‘DELUXE’

With a deep history of popular games, one of the interesting aspects of Aristocrat’s game development is their success in renewing and redeveloping their classic Australian legacy games by updating the…
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DON’T RISK FINES: SIMPLIFY RGO COMPLIANCE WITH THE CHERRYCHECK® MOBILE APP

The countdown to the July 1 Responsible Gambling Officer (RGO) regulation deadline has begun, but is your venue fully equipped to comply with these changes? With fines for non-compliance exceeding $30,000,…
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CMAA COUNTRY CLUB MANAGERS CONFERENCE – MAY 2024

Country Club Managers’ Conference Tuesday 7th to Thursday 9th May 2024 at Bathurst RSL Club Each year the popular Country Club Managers’ Conference is booked out with hundreds of managers attending.…
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VENUES IN VIC CAN APPLY FOR GRANTS FOR LIVE MUSIC

Victoria’s live music scene has been handed a $10m lifeline in a bid to inspire more local artists to perform at some of the state’s most iconic venues. Pubs will be able to apply for $10,000 while…
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GUEST EMPOWERMENT AND WINE SERVICE

We have all heard the basic rules for finding the right wine match for a dish: white wine goes with fish and white meat, and red wine goes with red meat. That’s all we need to know, or at least, that’s…
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IT’S NOT JUST A CAR PARK…IT’S A VIP SERVICE OPTION

It’s a busy weekend and the club carpark is quickly filling up with members coming for dinner and a show. By 7pm when all the spaces are taken, five of your valued top tier customers turn up to spend…
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MASTERING EXCEL FOR CLUB PROFESSIONALS

Microsoft Excel is an excellent tool that can help organise and analyse large amounts of data so you can optimise use-of-time, drive meaningful decisions and improve overall team performance. The analyses…
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BUILD PLAYER LOYALTY BY PHONE

Do you engage with your gamers by phone? It’s common player development practice in the US, but few venues seem to have a dedicated phone engagement program in Australia. It can be a daunting prospect…
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CASINO NEWS: SPORTS & ENTERTAINMENT PAYING OFF FOR LAS VEGAS

Las Vegas’ bet on sports and entertainment is paying dividends by attracting visitors and boosting its economy, according to a report released last week. The Las Vegas Global Economic Alliance commissioned…
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CHANGING INTERIM RSA & RCG CERTS. NOW EASIER

Making changes to an interim NSW Responsible Service of Alcohol (RSA) and Responsible Conduct of Gambling (RCG) certificate that holders may require, are now being processed by Service NSW. For example,…
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TEST DRIVE: IGT “WHEEL SHOT – WILD GOLD”

There are some consistent play features that gamers have enjoyed historically, and wheel spin games are high on that list. IGT has used the new release “Wheel Shot” to give that successful concept…
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FOOD & DRINK: MAKING NEWS

From bottomless prosecco fountains and an Aussie beach Christmas to immersive fantasy realms, F&B outlets have upped the ante when it comes to creating a point of difference for their venues this festive…
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